/**
 * Fartech Cartable — Quiet Harbor
 *
 * Chrome has color; content stays calm.
 *   ink      #171717
 *   accent   #2563EB
 *   soft     #EFF6FF
 *   mist     #E6EDF5   (page)
 *   harbor   #132033   (header)
 *   sky      #F2F6FB   (rail)
 *   card     #FFFFFF
 *   muted    #64748B
 *   line     #D7E2EE
 *   danger   #DC2626
 *
 * No rainbow washes. Compact rail. Font: IRANSans local.
 */

html.ct-app,
html.ct-app body {
  --ct-primary: #171717;
  --ct-accent: #2563EB;
  --ct-accent-2: #1D4ED8;
  --ct-accent-soft: #EFF6FF;
  --ct-accent-mid: #DBEAFE;
  --ct-bg: #E6EDF5;
  --ct-fg: #171717;
  --ct-muted: #64748B;
  --ct-faint: #94A3B8;
  --ct-border: #D7E2EE;
  --ct-card: #FFFFFF;
  --ct-danger: #DC2626;
  --ct-danger-soft: #FEF2F2;
  --ct-warn: #B45309;
  --ct-warn-soft: #FFFBEB;
  --ct-ok: #2563EB;
  --ct-ok-soft: #EFF6FF;
  --ct-header: #132033;
  --ct-header-fg: #F1F5F9;
  --ct-header-muted: #94A3B8;
  --ct-header-hover: rgba(255, 255, 255, 0.08);
  --ct-rail-bg: #EAF1F8;
  --ct-rail: 268px;
  --ct-top: 56px;
  --ct-radius: 10px;
  --ct-ease: 160ms ease;
  --ct-font: IRANSans, Tahoma, sans-serif;
  --ct-shadow: 0 1px 2px rgba(19, 32, 51, 0.05), 0 8px 20px rgba(19, 32, 51, 0.05);
  --ct-shadow-lg: 0 8px 24px rgba(37, 99, 235, 0.12);
  background: var(--ct-bg) !important;
  color: var(--ct-fg);
  font-family: var(--ct-font);
  font-size: 14.5px;
  line-height: 1.5;
}

@media (prefers-reduced-motion: reduce) {
  html.ct-app,
  html.ct-app * {
    transition: none !important;
    animation: none !important;
  }
}

/* ===== Site header ===== */
html.ct-app nav#ewMobileMenu,
html.ct-app nav#ewMobileMenu.navbar-default {
  background: var(--ct-header) !important;
  background-image: linear-gradient(180deg, #18263a 0%, var(--ct-header) 100%) !important;
  border: 0 !important;
  border-bottom: 1px solid rgba(255, 255, 255, 0.06) !important;
  min-height: 56px !important;
  height: 56px !important;
  margin: 0 !important;
  border-radius: 0 !important;
  box-shadow: 0 8px 24px rgba(19, 32, 51, 0.18) !important;
  position: fixed !important;
  top: 0 !important;
  right: 0 !important;
  left: 0 !important;
  z-index: 1040 !important;
}

html.ct-app nav#ewMobileMenu .container-fluid {
  display: flex !important;
  align-items: center !important;
  justify-content: flex-start !important;
  flex-wrap: nowrap !important;
  background: transparent !important;
  border: 0 !important;
  box-shadow: none !important;
  max-width: none;
  height: 56px !important;
  min-height: 56px !important;
  padding: 0 12px !important;
  margin: 0 !important;
}

html.ct-app nav#ewMobileMenu .navbar-header {
  float: none !important;
  display: flex !important;
  align-items: center !important;
  background: transparent !important;
  height: 56px !important;
  margin: 0 !important;
  padding: 0 !important;
}

html.ct-app nav#ewMobileMenu .navbar-collapse {
  display: flex !important;
  align-items: center !important;
  flex: 1 1 auto !important;
  background: transparent !important;
  border: 0 !important;
  box-shadow: none !important;
  height: 56px !important;
  max-height: none !important;
  padding: 0 !important;
  margin: 0 !important;
  overflow: visible !important;
}

html.ct-app nav#ewMobileMenu .navbar-brand {
  display: inline-flex !important;
  align-items: center !important;
  gap: 10px !important;
  height: 56px !important;
  line-height: 1.2 !important;
  padding: 0 12px !important;
  margin: 0 !important;
  float: none !important;
  font-weight: 700 !important;
  font-size: 14.5px !important;
  letter-spacing: -0.02em;
  color: var(--ct-header-fg) !important;
  background: transparent !important;
  background-color: transparent !important;
}

html.ct-app nav#ewMobileMenu .navbar-brand:before {
  content: "";
  width: 8px;
  height: 8px;
  border-radius: 2px;
  background: #60A5FA;
  box-shadow: 0 0 0 3px rgba(96, 165, 250, 0.22);
  flex-shrink: 0;
}

html.ct-app nav#ewMobileMenu .navbar-nav,
html.ct-app nav#ewMobileMenu ul#MobileMenu {
  float: none !important;
  display: flex !important;
  align-items: center !important;
  flex-wrap: nowrap !important;
  width: 100% !important;
  height: 56px !important;
  margin: 0 !important;
  padding: 0 !important;
}

html.ct-app nav#ewMobileMenu .navbar-nav > li {
  float: none !important;
  display: flex !important;
  align-items: center !important;
  height: 56px !important;
  margin: 0 !important;
  padding: 0 !important;
  position: relative;
}

html.ct-app nav#ewMobileMenu li#mmi_createticket,
html.ct-app nav#ewMobileMenu li#mmi_createticket_z,
html.ct-app nav#ewMobileMenu li#ticket_searcch {
  margin-top: 0 !important;
}

/* Keep legacy hidden nav items hidden (our flex rule would otherwise show them) */
html.ct-app nav#ewMobileMenu li#mmi_dashboard_php,
html.ct-app nav#ewMobileMenu li#mmi_changepwd,
html.ct-app nav#ewMobileMenu li#mmi_changepwd_,
html.ct-app nav#ewMobileMenu li#mmi_logout {
  display: none !important;
}

html.ct-app nav#ewMobileMenu .navbar-nav > li > a,
html.ct-app nav#ewMobileMenu .navbar-default .navbar-nav > li > a,
html.ct-app nav#ewMobileMenu .nav > li > a {
  display: inline-flex !important;
  align-items: center !important;
  justify-content: center !important;
  color: var(--ct-header-muted) !important;
  font-size: 13.5px !important;
  font-weight: 500 !important;
  height: 36px !important;
  min-height: 36px !important;
  line-height: 1 !important;
  padding: 0 12px !important;
  margin: 0 2px !important;
  border-radius: 8px !important;
  border: 0 !important;
  border-bottom: 0 !important;
  background: transparent !important;
  background-color: transparent !important;
  background-image: none !important;
  box-shadow: none !important;
  vertical-align: middle !important;
  transition: background var(--ct-ease), color var(--ct-ease);
}

html.ct-app nav#ewMobileMenu .navbar-nav > li > a:hover,
html.ct-app nav#ewMobileMenu .navbar-nav > li > a:focus,
html.ct-app .navbar-default .navbar-nav > li > a:hover,
html.ct-app .navbar-default .navbar-nav > li > a:focus {
  color: #FFFFFF !important;
  background: var(--ct-header-hover) !important;
  background-color: var(--ct-header-hover) !important;
}

html.ct-app nav#ewMobileMenu .navbar-nav > .active > a,
html.ct-app nav#ewMobileMenu .navbar-nav > .active > a:hover,
html.ct-app nav#ewMobileMenu .navbar-nav > .active > a:focus,
html.ct-app nav#ewMobileMenu .navbar-nav > .open > a,
html.ct-app nav#ewMobileMenu .navbar-nav > .open > a:hover,
html.ct-app nav#ewMobileMenu .navbar-nav > .open > a:focus,
html.ct-app .navbar-default .navbar-nav > .active > a,
html.ct-app .navbar-default .navbar-nav > .open > a {
  color: #FFFFFF !important;
  background: var(--ct-header-hover) !important;
  background-color: var(--ct-header-hover) !important;
  border-bottom: 0 !important;
  box-shadow: none !important;
}

/* Create-ticket CTA — bright accent on dark chrome */
html.ct-app nav#ewMobileMenu li#mmi_createticket_z > a,
html.ct-app nav#ewMobileMenu li#mmi_createticket > a {
  background: var(--ct-accent) !important;
  background-color: var(--ct-accent) !important;
  color: #FFFFFF !important;
  font-weight: 600 !important;
  box-shadow: 0 1px 0 rgba(255, 255, 255, 0.12) inset, 0 6px 14px rgba(37, 99, 235, 0.28) !important;
}

html.ct-app nav#ewMobileMenu li#mmi_createticket_z > a:hover,
html.ct-app nav#ewMobileMenu li#mmi_createticket > a:hover,
html.ct-app nav#ewMobileMenu li#mmi_createticket_z.open > a,
html.ct-app nav#ewMobileMenu li#mmi_createticket.open > a {
  background: var(--ct-accent-2) !important;
  background-color: var(--ct-accent-2) !important;
  color: #FFFFFF !important;
}

html.ct-app nav#ewMobileMenu .navbar-form,
html.ct-app nav#ewMobileMenu #sv_x_topsearch,
html.ct-app nav#ewMobileMenu li#ticket_searcch,
html.ct-app nav#ewMobileMenu li:has(#sv_x_topsearch),
html.ct-app nav#ewMobileMenu li:has(form#ftopticketsearch) {
  display: none !important;
}

/* Left cluster (screen left): apps, then user */
html.ct-app nav#ewMobileMenu li#aapplist {
  order: 90;
  /* Do not zero physical margins — that overrides logical auto in RTL */
  margin-inline-start: auto !important;
  float: none !important;
}

html.ct-app nav#ewMobileMenu li#mmi_unmae {
  order: 91;
  float: none !important;
  margin: 0 !important;
  margin-inline-start: 4px !important;
}

html.ct-app nav#ewMobileMenu li#mmi_unmae > a {
  display: inline-flex !important;
  align-items: center !important;
  gap: 8px !important;
  height: 36px !important;
  padding: 0 10px 0 6px !important;
  border: 1px solid rgba(255, 255, 255, 0.14) !important;
  border-radius: 999px !important;
  background: rgba(255, 255, 255, 0.06) !important;
  color: var(--ct-header-fg) !important;
  box-shadow: none !important;
  transition: background var(--ct-ease), border-color var(--ct-ease) !important;
}

html.ct-app nav#ewMobileMenu li#mmi_unmae > a:hover,
html.ct-app nav#ewMobileMenu li#mmi_unmae.open > a {
  border-color: rgba(96, 165, 250, 0.45) !important;
  background: rgba(37, 99, 235, 0.28) !important;
  color: #FFFFFF !important;
  transform: none;
  box-shadow: none !important;
}

html.ct-app nav#ewMobileMenu img.img-circle,
html.ct-app nav#ewMobileMenu img.ct-avatar {
  width: 26px !important;
  height: 26px !important;
  max-width: 26px !important;
  max-height: 26px !important;
  margin: 0 !important;
  padding: 0 !important;
  border: 1px solid var(--ct-border) !important;
  border-radius: 50% !important;
  object-fit: cover;
  background: #fff !important;
  vertical-align: middle;
}

html.ct-app nav#ewMobileMenu .ct-uname {
  font-weight: 600;
  font-size: 13px;
  line-height: 1;
}

html.ct-app nav#ewMobileMenu li#mmi_unmae .icon-arrow-down {
  opacity: 0.45;
  margin: 0 !important;
}

/* Icon buttons: apps + phone — same height as text links */
html.ct-app nav#ewMobileMenu li#aapplist > a,
html.ct-app nav#ewMobileMenu li#phonebook > a,
html.ct-app nav#ewMobileMenu li#phonebook > a:first-child {
  width: 36px !important;
  height: 36px !important;
  min-height: 36px !important;
  padding: 0 !important;
  margin: 0 2px !important;
  border-radius: 10px !important;
  display: inline-flex !important;
  align-items: center !important;
  justify-content: center !important;
  visibility: visible !important;
  color: var(--ct-header-muted) !important;
  background: rgba(255, 255, 255, 0.05) !important;
  border: 1px solid rgba(255, 255, 255, 0.1) !important;
}

html.ct-app nav#ewMobileMenu li#aapplist > a:hover,
html.ct-app nav#ewMobileMenu li#phonebook > a:hover,
html.ct-app nav#ewMobileMenu li#aapplist.open > a,
html.ct-app nav#ewMobileMenu li#phonebook.open > a {
  color: #FFFFFF !important;
  background: var(--ct-header-hover) !important;
  border-color: rgba(255, 255, 255, 0.18) !important;
}

html.ct-app nav#ewMobileMenu a[style*="margin-top"] {
  margin-top: 0 !important;
}

html.ct-app nav#ewMobileMenu li#aapplist .glyphicon,
html.ct-app nav#ewMobileMenu li#phonebook .glyphicon {
  margin: 0 !important;
  top: 0 !important;
  line-height: 1 !important;
  vertical-align: middle;
  position: relative;
}

html.ct-app nav#ewMobileMenu .dropdown-menu {
  border: 1px solid var(--ct-border) !important;
  border-radius: 10px !important;
  box-shadow: 0 12px 32px rgba(15, 23, 42, 0.1) !important;
  padding: 6px !important;
  margin-top: 8px !important;
  min-width: 200px !important;
}

/* User chip sits on the far left — open menu inward (to the right) */
html.ct-app nav#ewMobileMenu li#mmi_unmae > .dropdown-menu {
  left: 0 !important;
  right: auto !important;
  float: none !important;
}

/* Apps icon also on the left cluster */
html.ct-app nav#ewMobileMenu li#aapplist > .dropdown-menu {
  left: 0 !important;
  right: auto !important;
  float: none !important;
}

html.ct-app nav#ewMobileMenu .dropdown-menu > li > a {
  border-radius: 7px !important;
  padding: 10px 12px !important;
  color: var(--ct-fg) !important;
  font-size: 13.5px !important;
  height: auto !important;
  display: block !important;
}

html.ct-app nav#ewMobileMenu .dropdown-menu > li > a:hover {
  background: var(--ct-accent-soft) !important;
  color: var(--ct-accent) !important;
}

html.ct-app nav#ewMobileMenu .navbar-toggle .icon-bar {
  background: var(--ct-header-fg) !important;
}

html.ct-app .ewLayout {
  margin-top: 56px !important;
}

/* ===== Page layout ===== */
html.ct-app .ewContentColumn {
  padding: 20px 24px 48px !important;
  background: transparent !important;
}

html.ct-app:has(.ct-rail) .ewContentColumn,
html.ct-app.page-ticketlist--rail .ewContentColumn {
  padding-right: calc(var(--ct-rail) + 24px) !important;
}

html.ct-app .panel.panel-default.ewGrid.ticket {
  padding: 0 !important;
  margin: 0 !important;
  border: 0 !important;
  background: transparent !important;
  box-shadow: none !important;
}

html.ct-app .ewToolbar,
html.ct-app form#fticketlistsrch,
html.ct-app .ewAdd,
html.ct-app a.ewAddEdit.ewAdd,
html.ct-app a.btn.btn-default.btn-sm.ewRowLink.ewDetail {
  display: none !important;
}

/* ===== Page head ===== */
html.ct-app .ct-head {
  display: flex;
  align-items: center;
  gap: 12px;
  margin: 0 0 14px;
  padding: 12px 14px;
  background: var(--ct-card);
  border: 1px solid var(--ct-border);
  border-radius: 14px;
  box-shadow: var(--ct-shadow);
}

html.ct-app .ct-head__brand {
  display: flex;
  flex-direction: column;
  align-items: flex-start;
  gap: 2px;
  flex-shrink: 0;
  min-width: 0;
}

html.ct-app .ct-head__brand h1 {
  margin: 0;
  font-size: 18px;
  font-weight: 700;
  letter-spacing: -0.02em;
  color: var(--ct-fg);
  line-height: 1.2;
  background: none;
  -webkit-text-fill-color: unset;
}

html.ct-app .ct-head__crumb,
html.ct-app .ct-head__brand p {
  margin: 0;
  font-size: 12px;
  color: var(--ct-faint);
  font-weight: 500;
  white-space: nowrap;
  line-height: 1.3;
}

html.ct-app .ct-head__dot {
  display: none;
}

html.ct-app .ct-head__search {
  display: flex;
  align-items: center;
  gap: 8px;
  flex: 1;
  margin: 0;
  min-width: 0;
  max-width: 560px;
}

html.ct-app .ct-head__actions {
  display: flex;
  align-items: center;
  gap: 8px;
  flex-shrink: 0;
  margin-inline-start: auto;
}

html.ct-app .ct-head__filter {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  min-height: 38px;
  padding: 0 12px;
  border-radius: 10px;
  border: 1px solid var(--ct-border);
  background: #fff;
  color: var(--ct-muted);
  font-size: 12.5px;
  font-weight: 600;
  cursor: pointer;
  transition: border-color var(--ct-ease), color var(--ct-ease), background var(--ct-ease);
}

html.ct-app .ct-head__filter:hover {
  border-color: #BFDBFE;
  color: var(--ct-accent);
  background: var(--ct-accent-soft);
}

html.ct-app .ct-head__filter img {
  opacity: 0.7;
}

html.ct-app .ct-head__cta {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  min-height: 38px;
  padding: 0 14px;
  border-radius: 10px;
  border: 0;
  background: var(--ct-accent);
  color: #fff !important;
  font-size: 13px;
  font-weight: 700;
  text-decoration: none !important;
  box-shadow: 0 1px 2px rgba(37, 99, 235, 0.25);
  transition: background var(--ct-ease), transform var(--ct-ease);
}

html.ct-app .ct-head__cta:hover {
  background: var(--ct-accent-2);
  color: #fff !important;
}

html.ct-app .ct-head__cta img {
  filter: brightness(0) invert(1);
}

html.ct-app .ct-head__field {
  display: flex;
  align-items: center;
  gap: 8px;
  flex: 1;
  min-width: 0;
  height: 38px;
  padding: 0 6px 0 12px;
  background: #FAFAFA;
  border: 1px solid transparent;
  border-radius: 999px;
  margin: 0;
  cursor: text;
  box-shadow: 0 0 0 1px var(--ct-border);
  transition: box-shadow var(--ct-ease), background var(--ct-ease);
}

html.ct-app .ct-head__field:hover {
  background: #fff;
  box-shadow: 0 0 0 1px #D4D4D8;
  transform: none;
}

html.ct-app .ct-head__field:focus-within {
  background: #fff;
  box-shadow: 0 0 0 1px var(--ct-accent), 0 0 0 4px var(--ct-accent-soft);
  transform: none;
}

html.ct-app .ct-head__go {
  flex-shrink: 0;
  height: 28px;
  padding: 0 12px;
  border: 0;
  border-radius: 999px;
  background: var(--ct-accent);
  color: #fff;
  font: inherit;
  font-size: 12.5px;
  font-weight: 600;
  cursor: pointer;
  box-shadow: none;
  transition: background var(--ct-ease), opacity var(--ct-ease);
}

html.ct-app .ct-head__go:hover {
  background: #1D4ED8;
  transform: none;
  box-shadow: none;
  filter: none;
}

html.ct-app .ct-head__field img {
  opacity: 0.4;
  flex-shrink: 0;
}

html.ct-app .ct-head__field:focus-within img {
  opacity: 0.7;
}

html.ct-app .ct-head__field input {
  flex: 1;
  min-width: 0;
  border: 0;
  outline: none;
  background: transparent;
  font: inherit;
  font-size: 13.5px;
  color: var(--ct-fg);
  height: 100%;
  padding: 0;
  box-shadow: none !important;
}

html.ct-app .ct-head__field input::placeholder {
  color: var(--ct-faint);
}

html.ct-app .ct-head__adv {
  flex-shrink: 0;
  font-size: 13px;
  font-weight: 500;
  color: var(--ct-muted);
  text-decoration: none !important;
  padding: 6px 2px;
  white-space: nowrap;
  transition: color var(--ct-ease);
}

html.ct-app .ct-head__adv:hover {
  color: var(--ct-accent);
}

html.ct-app .ct-head__clear {
  flex-shrink: 0;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  min-height: 32px;
  padding: 0 12px;
  border-radius: 999px;
  border: 1px solid #BFDBFE;
  background: #EFF6FF;
  color: #1D4ED8 !important;
  font-size: 12.5px;
  font-weight: 700;
  text-decoration: none !important;
  white-space: nowrap;
  transition: background var(--ct-ease), border-color var(--ct-ease), color var(--ct-ease);
}

html.ct-app .ct-head__clear:hover {
  background: #DBEAFE;
  border-color: #93C5FD;
  color: #1E40AF !important;
}

html.ct-app.page-ticketlist--filtered .ct-head__field {
  background: #fff;
  box-shadow: 0 0 0 1px #BFDBFE;
}

html.ct-app .ct-btn {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  height: 38px;
  padding: 0 14px;
  border-radius: 999px;
  border: 1px solid var(--ct-border);
  background: var(--ct-card);
  color: var(--ct-fg);
  font: inherit;
  font-size: 13px;
  font-weight: 600;
  text-decoration: none !important;
  cursor: pointer;
  white-space: nowrap;
  transition: background var(--ct-ease), border-color var(--ct-ease), color var(--ct-ease);
}

html.ct-app .ct-btn--primary {
  background: var(--ct-primary);
  border-color: var(--ct-primary);
  color: #fff;
}

html.ct-app .ct-btn--primary:hover {
  background: #1E293B;
  border-color: #1E293B;
  color: #fff;
}

html.ct-app .ct-btn--ghost:hover {
  background: var(--ct-accent-soft);
  border-color: #BAE6FD;
  color: var(--ct-accent);
}

html.ct-app .ct-btn:focus-visible,
html.ct-app .ct-head__field:focus-within,
html.ct-app .ct-rail a:focus-visible,
html.ct-app .ct-rail summary:focus-visible {
  outline: none;
}

@media (max-width: 900px) {
  html.ct-app .ct-head {
    flex-wrap: wrap;
    gap: 10px;
  }

  html.ct-app .ct-head__search {
    max-width: none;
    width: 100%;
    margin-right: 0;
  }

  html.ct-app .ct-head__brand p,
  html.ct-app .ct-head__dot {
    display: none;
  }
}

/* ===== Filter rail — compact ===== */
html.ct-app .ct-rail.sidebar_ticketlist {
  position: fixed !important;
  top: var(--ct-top) !important;
  right: 0 !important;
  bottom: 0 !important;
  width: var(--ct-rail) !important;
  background: var(--ct-rail-bg) !important;
  background-image: linear-gradient(180deg, #F3F7FC 0%, var(--ct-rail-bg) 56px) !important;
  border-left: 1px solid var(--ct-border) !important;
  box-shadow:
    inset -3px 0 0 rgba(37, 99, 235, 0.55),
    -8px 0 28px rgba(19, 32, 51, 0.06) !important;
  padding: 0 !important;
  overflow: auto !important;
  z-index: 1040 !important;
}

html.ct-app .ct-rail__top {
  display: flex;
  align-items: center;
  justify-content: space-between;
  padding: 12px 10px 8px;
  position: sticky;
  top: 0;
  z-index: 2;
  background: #F3F7FC !important;
  border-bottom: 1px solid var(--ct-border);
}

@media (min-width: 992px) {
  html.ct-app .ct-rail__top {
    display: none !important;
  }
}

/* Sidebar stats — 2×2 mock cards */
html.ct-app .ct-stats {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 8px;
  padding: 12px 12px 6px;
}

html.ct-app .ct-stats__card {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: 6px;
  padding: 12px 11px 11px;
  border-radius: 14px;
  border: 0;
  background: #fff;
  text-decoration: none !important;
  transition: box-shadow var(--ct-ease), transform var(--ct-ease);
  min-height: 72px;
}

html.ct-app .ct-stats__card:hover {
  box-shadow: 0 4px 14px rgba(19, 32, 51, 0.08);
  transform: translateY(-1px);
}

html.ct-app .ct-stats__body {
  display: flex;
  flex-direction: column;
  gap: 2px;
  min-width: 0;
}

html.ct-app .ct-stats__lab {
  font-size: 11px;
  font-weight: 600;
  color: var(--ct-muted);
  line-height: 1.25;
  white-space: normal;
}

html.ct-app .ct-stats__num {
  font-size: 22px;
  font-weight: 800;
  letter-spacing: -0.03em;
  line-height: 1.1;
  color: var(--ct-fg);
  font-variant-numeric: tabular-nums;
}

html.ct-app .ct-stats__ico {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  width: 28px;
  height: 28px;
  border-radius: 9px;
  flex-shrink: 0;
  opacity: 0.85;
}

html.ct-app .ct-stats__card--all .ct-stats__num { color: #2563EB; }
html.ct-app .ct-stats__card--open .ct-stats__num { color: #059669; }
html.ct-app .ct-stats__card--wait .ct-stats__num { color: #D97706; }
html.ct-app .ct-stats__card--closed .ct-stats__num { color: #7C3AED; }

html.ct-app .ct-stats__card--all { background: #EFF6FF; }
html.ct-app .ct-stats__card--open { background: #ECFDF5; }
html.ct-app .ct-stats__card--wait { background: #FFF7ED; }
html.ct-app .ct-stats__card--closed { background: #F5F3FF; }

html.ct-app .ct-stats__card--all .ct-stats__ico { color: #2563EB; background: rgba(37, 99, 235, 0.12); }
html.ct-app .ct-stats__card--open .ct-stats__ico { color: #059669; background: rgba(5, 150, 105, 0.12); }
html.ct-app .ct-stats__card--wait .ct-stats__ico { color: #D97706; background: rgba(217, 119, 6, 0.12); }
html.ct-app .ct-stats__card--closed .ct-stats__ico { color: #7C3AED; background: rgba(124, 58, 237, 0.12); }

html.ct-app .ct-stats__card--mine { background: #ECFEFF; }
html.ct-app .ct-stats__card--dept { background: #FDF2F8; }
html.ct-app .ct-stats__card--mine .ct-stats__num { color: #0891B2; }
html.ct-app .ct-stats__card--dept .ct-stats__num { color: #DB2777; }
html.ct-app .ct-stats__card--mine .ct-stats__ico { color: #0891B2; background: rgba(8, 145, 178, 0.12); }
html.ct-app .ct-stats__card--dept .ct-stats__ico { color: #DB2777; background: rgba(219, 39, 119, 0.12); }

html.ct-app .ct-rail__cta {
  display: flex;
  align-items: center;
  justify-content: center;
  gap: 6px;
  margin: 12px 12px 0;
  min-height: 42px;
  padding: 0 12px;
  border-radius: 12px;
  background: var(--ct-accent);
  color: #fff !important;
  font-size: 13.5px;
  font-weight: 700;
  text-decoration: none !important;
  box-shadow: 0 1px 2px rgba(37, 99, 235, 0.2);
  transition: background var(--ct-ease);
}

html.ct-app .ct-rail__cta:hover {
  background: var(--ct-accent-2);
  color: #fff !important;
}

html.ct-app .ct-rail__cta img {
  filter: brightness(0) invert(1);
}

html.ct-app .ct-rail__foot {
  position: sticky;
  bottom: 0;
  padding: 10px;
  background: linear-gradient(180deg, transparent 0%, var(--ct-rail-bg) 28%);
  border-top: 1px solid var(--ct-border);
}

html.ct-app .ct-rail__reset {
  display: flex !important;
  align-items: center;
  justify-content: center;
  gap: 7px;
  min-height: 40px;
  padding: 0 12px !important;
  border-radius: 12px !important;
  border: 0 !important;
  background: #E8EEF6 !important;
  color: #334155 !important;
  font-size: 13px !important;
  font-weight: 600 !important;
  text-decoration: none !important;
}

html.ct-app .ct-rail__reset:hover {
  background: #DBE5F2 !important;
  color: var(--ct-accent) !important;
}

html.ct-app .ct-rail__reset img,
html.ct-app .ct-rail__reset svg {
  opacity: 0.7;
  flex-shrink: 0;
}

/* Mock filter panel */
html.ct-app .ct-filters {
  margin: 8px 12px 10px;
  padding: 12px 12px 10px;
  border-radius: 14px;
  background: #fff;
  border: 1px solid #E4EBF3;
}

html.ct-app .ct-filters__heading {
  margin: 0 0 10px !important;
  font-size: 13px !important;
  font-weight: 700 !important;
  color: var(--ct-fg) !important;
}

html.ct-app .ct-filters__block {
  margin: 0 0 12px;
}

html.ct-app .ct-filters__block:last-child {
  margin-bottom: 2px;
}

html.ct-app .ct-filters__label {
  margin: 0 0 6px !important;
  font-size: 11.5px !important;
  font-weight: 700 !important;
  color: #64748B !important;
}

html.ct-app .ct-check,
html.ct-app .ct-prio {
  display: flex !important;
  align-items: center;
  gap: 8px;
  min-height: 30px;
  padding: 3px 4px !important;
  margin: 0 !important;
  border-radius: 8px !important;
  background: transparent !important;
  color: #334155 !important;
  font-size: 13px !important;
  font-weight: 500 !important;
  text-decoration: none !important;
  grid-template-columns: none !important;
}

html.ct-app .ct-check:hover,
html.ct-app .ct-prio:hover {
  background: #F8FBFF !important;
  color: var(--ct-fg) !important;
}

html.ct-app .ct-check.is-on,
html.ct-app .ct-prio.is-on {
  background: #EFF6FF !important;
  color: #1D4ED8 !important;
  font-weight: 600 !important;
}

html.ct-app .ct-check__box {
  width: 16px;
  height: 16px;
  border-radius: 4px;
  border: 1.5px solid #CBD5E1;
  background: #fff;
  flex-shrink: 0;
  position: relative;
}

html.ct-app .ct-check.is-on .ct-check__box {
  border-color: #2563EB;
  background: #2563EB;
}

html.ct-app .ct-check.is-on .ct-check__box:after {
  content: "";
  position: absolute;
  left: 4px;
  top: 1px;
  width: 5px;
  height: 9px;
  border: solid #fff;
  border-width: 0 2px 2px 0;
  transform: rotate(45deg);
}

html.ct-app .ct-prio__dot {
  width: 8px;
  height: 8px;
  border-radius: 50%;
  flex-shrink: 0;
}

html.ct-app .ct-prio__dot--high { background: #EF4444; }
html.ct-app .ct-prio__dot--mid { background: #3B82F6; }
html.ct-app .ct-prio__dot--low { background: #22C55E; }

html.ct-app .ct-cat {
  display: flex;
  align-items: center;
  gap: 8px;
  min-height: 38px;
  padding: 0 10px;
  border-radius: 10px;
  border: 1px solid #E2E8F0;
  background: #F8FAFC;
}

html.ct-app .ct-cat__ico {
  display: inline-flex;
  color: #94A3B8;
  flex-shrink: 0;
}

html.ct-app .ct-cat__select {
  flex: 1;
  min-width: 0;
  border: 0;
  background: transparent;
  color: #334155;
  font-size: 12.5px;
  font-weight: 500;
  outline: none;
  appearance: none;
  -webkit-appearance: none;
  background-image: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='12' height='12' viewBox='0 0 24 24' fill='none' stroke='%2394A3B8' stroke-width='2'%3E%3Cpath d='M6 9l6 6 6-6'/%3E%3C/svg%3E");
  background-repeat: no-repeat;
  background-position: left center;
  padding-left: 16px;
}

html.ct-app .ct-rail__more {
  margin: 4px 12px 12px;
  border-radius: 12px;
  border: 1px solid #E4EBF3;
  background: rgba(255, 255, 255, 0.55);
  overflow: hidden;
}

html.ct-app .ct-rail__more > summary {
  display: flex !important;
  align-items: center;
  justify-content: space-between;
  min-height: 38px;
  padding: 0 12px !important;
  margin: 0 !important;
  font-size: 12.5px !important;
  font-weight: 700 !important;
  color: #475569 !important;
  background: transparent !important;
  border-radius: 0 !important;
  grid-template-columns: none !important;
  list-style: none;
  cursor: pointer;
}

html.ct-app .ct-rail__more > summary::-webkit-details-marker {
  display: none;
}

html.ct-app .ct-rail__more > summary:after {
  content: "";
  width: 7px;
  height: 7px;
  border-right: 1.5px solid #94A3B8;
  border-bottom: 1.5px solid #94A3B8;
  transform: rotate(45deg);
  margin-top: -3px;
}

html.ct-app .ct-rail__more[open] > summary:after {
  transform: rotate(-135deg);
  margin-top: 2px;
}

html.ct-app .ct-rail__more:not([open]) > .ct-rail__more-body {
  display: none !important;
}

html.ct-app .ct-rail__more-body {
  padding: 0 6px 8px;
  border-top: 1px solid #E8EEF5;
}

html.ct-app .ct-rail__title {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  font-size: 11px;
  font-weight: 700;
  letter-spacing: 0.04em;
  color: var(--ct-faint);
  text-transform: none;
}

html.ct-app .ct-rail__title img {
  opacity: 0.5;
  width: 14px;
  height: 14px;
}

html.ct-app .ct-rail__close {
  display: none;
  width: 28px;
  height: 28px;
  border: 0;
  background: #FAFAFA;
  border-radius: 8px;
  padding: 0;
  cursor: pointer;
  box-shadow: 0 0 0 1px var(--ct-border);
}

html.ct-app .ct-rail__nav {
  display: block;
  padding: 4px 8px 24px;
  margin: 0;
}

/* Kill ALL legacy sidebar decorations.
   Do NOT `all:unset` on anchors — it beats .ct-rail grid columns (no !important)
   and forces count badges to stretch full-width in a single grid column. */
html.ct-app #mobile_menu,
html.ct-app #mobile_menu li,
html.ct-app #mobile_menu:before,
html.ct-app #mobile_menu a:after,
html.ct-app .sidebar_ticketlist li a:first-child,
html.ct-app .sidebar_ticketlist .badge,
html.ct-app .sidebar_ticketlist .last_class,
html.ct-app .sidebar_ticketlist .first_class:after {
  all: unset;
  box-sizing: border-box;
}

html.ct-app #mobile_menu a:before,
html.ct-app #mobile_menu a:after {
  content: none !important;
  display: none !important;
}

html.ct-app .ct-rail__sec {
  margin: 12px 6px 6px;
  padding: 4px 8px;
  font-size: 10.5px;
  font-weight: 700;
  letter-spacing: 0.05em;
  color: #475569;
  position: static;
  opacity: 1;
  border-radius: 6px;
  background: rgba(255, 255, 255, 0.55);
}

html.ct-app .ct-rail__sec:before {
  display: none;
}

html.ct-app .ct-rail a,
html.ct-app .ct-rail summary {
  display: grid !important;
  grid-template-columns: auto minmax(0, 1fr) auto !important;
  align-items: center;
  column-gap: 6px;
  width: 100%;
  min-height: 32px;
  padding: 4px 8px !important;
  margin: 1px 0;
  border-radius: 8px;
  color: var(--ct-fg) !important;
  font-size: 12.5px !important;
  font-weight: 500;
  text-decoration: none !important;
  cursor: pointer;
  background: transparent !important;
  border: 0 !important;
  box-shadow: none !important;
  list-style: none;
  transition: background var(--ct-ease), color var(--ct-ease);
}

html.ct-app .ct-rail a:hover,
html.ct-app .ct-rail summary:hover {
  background: #E8EEF5 !important;
  color: var(--ct-fg) !important;
  transform: none;
  box-shadow: none !important;
}

html.ct-app .ct-rail a:not(:has(.ct-rail__ico)),
html.ct-app .ct-rail summary:not(:has(.ct-rail__ico)) {
  grid-template-columns: minmax(0, 1fr) auto !important;
}

html.ct-app .ct-rail__ico {
  width: 14px;
  height: 14px;
  opacity: 0.45;
  flex-shrink: 0;
}

html.ct-app .ct-rail a span,
html.ct-app .ct-rail summary span {
  text-align: right;
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}

html.ct-app .ct-rail a b,
html.ct-app .ct-rail summary b {
  font-weight: 600;
  font-size: 11px;
  color: var(--ct-muted);
  font-variant-numeric: tabular-nums;
  text-align: center;
  min-width: 1.4em;
  width: max-content;
  max-width: max-content;
  justify-self: end;
  padding: 1px 6px;
  border-radius: 999px;
  background: #E8EEF5;
  line-height: 1.4;
  box-shadow: none;
}

html.ct-app .ct-rail a:hover .ct-rail__ico,
html.ct-app .ct-rail summary:hover .ct-rail__ico {
  opacity: 0.7;
  filter: none;
}

html.ct-app .ct-rail a.is-active {
  background: var(--ct-accent-soft) !important;
  color: var(--ct-accent) !important;
  font-weight: 600;
  box-shadow: inset -3px 0 0 var(--ct-accent) !important;
  transform: none;
}

html.ct-app .ct-rail a.is-active b {
  color: var(--ct-accent);
  background: #fff;
  box-shadow: none;
}

html.ct-app .ct-rail a.is-active .ct-rail__ico {
  opacity: 0.9;
  filter: none;
}

html.ct-app .ct-rail__item--alert {
  background: var(--ct-warn-soft) !important;
  color: var(--ct-warn) !important;
  font-weight: 600;
  box-shadow: none !important;
  margin-bottom: 4px;
}

html.ct-app .ct-rail__item--alert:hover {
  background: #FEF3C7 !important;
  box-shadow: none !important;
  transform: none;
}

html.ct-app .ct-rail__item--warn {
  background: transparent !important;
  color: var(--ct-danger) !important;
  font-weight: 500;
  box-shadow: none !important;
  border: 1px solid #FECACA !important;
}

html.ct-app .ct-rail__item--warn b {
  color: var(--ct-danger);
  background: var(--ct-danger-soft);
  box-shadow: none;
}

html.ct-app .ct-rail__item--warn:hover {
  background: var(--ct-danger-soft) !important;
  transform: none;
  box-shadow: none !important;
}

html.ct-app .ct-rail__group {
  margin: 0;
}

html.ct-app .ct-rail summary {
  list-style: none;
  position: relative;
}

html.ct-app .ct-rail summary::-webkit-details-marker {
  display: none;
}

html.ct-app .ct-rail summary:after {
  content: "";
  width: 6px;
  height: 6px;
  border-left: 1.5px solid var(--ct-faint);
  border-bottom: 1.5px solid var(--ct-faint);
  transform: rotate(-45deg);
  justify-self: end;
  margin-left: 2px;
  transition: transform var(--ct-ease);
  grid-column: 4;
  opacity: 0.7;
}

html.ct-app .ct-rail details[open] > summary:after {
  transform: rotate(135deg);
}

html.ct-app .ct-rail summary:has(b) {
  padding-left: 18px !important;
}

html.ct-app .ct-rail summary:has(b):after {
  position: absolute;
  left: 8px;
  top: 50%;
  margin-top: -3px;
  grid-column: auto;
}

html.ct-app .ct-rail__kids {
  padding: 1px 0 4px;
  margin: 0 8px 2px 2px;
  border-right: 1px solid var(--ct-border);
  padding-right: 4px;
  display: flex;
  flex-direction: column;
  gap: 0;
}

html.ct-app .ct-rail__kids a {
  min-height: 28px;
  font-size: 12px !important;
  color: var(--ct-muted) !important;
  font-weight: 500;
  margin: 0;
  padding: 3px 8px !important;
  border-radius: 6px;
  grid-template-columns: minmax(0, 1fr) auto;
  box-shadow: none !important;
}

html.ct-app .ct-rail__kids a:hover {
  background: #E8EEF5 !important;
  color: var(--ct-fg) !important;
  box-shadow: none !important;
}

html.ct-app .ct-rail__kids a.is-active {
  background: var(--ct-accent-soft) !important;
  color: var(--ct-accent) !important;
  box-shadow: inset -2px 0 0 var(--ct-accent) !important;
}

html.ct-app .ct-rail__kids a b {
  background: transparent;
  padding: 0;
  color: var(--ct-faint);
  font-size: 11px;
}

/* Nested filter/manage trees */
html.ct-app .ct-rail__sub {
  margin: 0;
  border: 0;
}

html.ct-app .ct-rail__kids .ct-rail__sub > summary {
  min-height: 28px !important;
  font-size: 12px !important;
  color: var(--ct-muted) !important;
  font-weight: 500 !important;
  padding: 3px 8px 3px 18px !important;
  margin: 0 !important;
  border-radius: 6px !important;
  box-shadow: none !important;
  background: transparent !important;
  grid-template-columns: minmax(0, 1fr) auto;
}

html.ct-app .ct-rail__kids .ct-rail__sub > summary:hover {
  background: #F1F5F9 !important;
  color: var(--ct-fg) !important;
}

html.ct-app .ct-rail__kids .ct-rail__sub > summary:after {
  left: 8px;
  right: auto;
  opacity: 0.45;
}

html.ct-app .ct-rail__kids .ct-rail__sub > .ct-rail__kids {
  margin: 0 4px 4px 0;
  padding: 2px 0 4px 0;
  border-right-color: #F1F5F9;
}

/* ===== Ticket list ===== */
html.ct-app .ewGrid.ticket .ewGridContent,
html.ct-app .panel.ewGrid.ticket {
  background: var(--ct-card) !important;
  border: 1px solid var(--ct-border) !important;
  border-radius: var(--ct-radius) !important;
  overflow: hidden;
  box-shadow: none !important;
}

html.ct-app .ewGrid.ticket .ewGridUpperPanel,
html.ct-app .ewGrid.ticket .ewGridLowerPanel,
html.ct-app .panel-footer.ewGridLowerPanel {
  background: #FAFAFA !important;
  border: 0 !important;
  border-top: 1px solid var(--ct-border) !important;
  padding: 10px 12px !important;
  border-radius: 0 !important;
  box-shadow: none !important;
  display: flex !important;
  flex-wrap: wrap;
  align-items: center;
  gap: 10px 12px;
}

html.ct-app .ewGridLowerPanel .ewPagerForm,
html.ct-app .ewGridLowerPanel form.ewPagerForm {
  display: flex !important;
  flex-wrap: wrap;
  align-items: center;
  gap: 8px 12px;
  margin: 0 !important;
  flex: 1 1 auto;
  min-width: 0;
  width: auto !important;
}

html.ct-app .ewGridLowerPanel .ewPager {
  display: inline-flex;
  align-items: center;
  margin: 0 !important;
  float: none !important;
}

html.ct-app .ewGridLowerPanel .ewPager.ewRec {
  color: var(--ct-muted);
  font-size: 12.5px;
  font-weight: 500;
}

html.ct-app .ewGridLowerPanel .ewPager.ewRec span {
  color: var(--ct-muted) !important;
}

html.ct-app .ewPager .pagination {
  display: inline-flex !important;
  align-items: center;
  gap: 2px;
  margin: 0 !important;
  padding: 0 !important;
  float: none !important;
}

html.ct-app .ewPager .pagination > li {
  display: inline-flex;
  float: none !important;
  margin: 0 !important;
}

html.ct-app .ewPager .pagination > li > a,
html.ct-app .ewPager .pagination > li > span {
  display: inline-flex !important;
  align-items: center;
  justify-content: center;
  min-width: 30px;
  height: 30px;
  padding: 0 8px !important;
  margin: 0 !important;
  border: 0 !important;
  border-radius: 8px !important;
  background: transparent !important;
  color: var(--ct-muted) !important;
  font-size: 12.5px !important;
  font-weight: 500 !important;
  line-height: 1 !important;
  box-shadow: none !important;
  text-decoration: none !important;
  transition: background var(--ct-ease), color var(--ct-ease);
}

html.ct-app .ewPager .pagination > li > a:hover,
html.ct-app .ewPager .pagination > li > span:hover {
  background: #F4F4F5 !important;
  color: var(--ct-fg) !important;
}

html.ct-app .ewPager .pagination > li.active > a,
html.ct-app .ewPager .pagination > li.active > span,
html.ct-app .ewPager .pagination > .active > a,
html.ct-app .ewPager .pagination > .active > a:hover,
html.ct-app .ewPager .pagination > .active > a:focus {
  background: var(--ct-accent) !important;
  color: #fff !important;
  font-weight: 600 !important;
  box-shadow: none !important;
  cursor: default;
}

html.ct-app .ewGridLowerPanel select,
html.ct-app .ewGridLowerPanel .ewPager select {
  height: 30px !important;
  padding: 0 8px !important;
  border: 1px solid var(--ct-border) !important;
  border-radius: 8px !important;
  background: #fff !important;
  color: var(--ct-fg) !important;
  font-size: 12.5px !important;
  box-shadow: none !important;
  outline: none !important;
}

html.ct-app .ewGridLowerPanel select:focus {
  border-color: var(--ct-accent) !important;
  box-shadow: 0 0 0 3px var(--ct-accent-soft) !important;
}

/* Footer actions: add (neutral) + delete (soft danger) */
html.ct-app .ewGridLowerPanel .ewActionOption a.btn,
html.ct-app .ewGridLowerPanel a.ewAction {
  display: inline-flex !important;
  align-items: center;
  justify-content: center;
  width: 30px !important;
  height: 30px !important;
  min-width: 30px !important;
  padding: 0 !important;
  margin: 0 !important;
  border: 1px solid var(--ct-border) !important;
  border-radius: 8px !important;
  background: #fff !important;
  color: var(--ct-muted) !important;
  box-shadow: none !important;
  text-shadow: none !important;
  float: none !important;
  transition: background var(--ct-ease), border-color var(--ct-ease), color var(--ct-ease);
}

html.ct-app .ewGridLowerPanel .ewActionOption a.btn:hover,
html.ct-app .ewGridLowerPanel a.ewAction:hover {
  background: #F4F4F5 !important;
  border-color: var(--ct-faint) !important;
  color: var(--ct-fg) !important;
}

html.ct-app .ewGridLowerPanel a.ewMultiDelete,
html.ct-app .ewGridLowerPanel a.btn.ewMultiDelete {
  border-color: #FECACA !important;
  color: var(--ct-danger) !important;
  background: #fff !important;
  display: inline-flex !important;
  align-items: center !important;
  justify-content: center !important;
  line-height: 1 !important;
  text-align: center !important;
}

html.ct-app .ewGridLowerPanel a.ewMultiDelete .glyphicon,
html.ct-app .ewGridLowerPanel a.ewMultiDelete .ewIcon,
html.ct-app .ewGridLowerPanel a.ewAction .glyphicon,
html.ct-app .ewGridLowerPanel a.ewAction .ewIcon {
  display: block !important;
  margin: 0 !important;
  padding: 0 !important;
  float: none !important;
  width: 14px !important;
  height: 14px !important;
  font-size: 14px !important;
  line-height: 14px !important;
  position: static !important;
  top: auto !important;
  left: auto !important;
  right: auto !important;
}

html.ct-app .ewGridLowerPanel a.ewMultiDelete:hover,
html.ct-app .ewGridLowerPanel a.btn.ewMultiDelete:hover {
  background: var(--ct-danger-soft) !important;
  border-color: #FCA5A5 !important;
  color: var(--ct-danger) !important;
}

html.ct-app .ewGridLowerPanel .ewListOtherOptions {
  display: inline-flex !important;
  align-items: center;
  gap: 6px;
  float: none !important;
  margin: 0 !important;
  margin-inline-start: auto !important;
}

html.ct-app .ewGridLowerPanel .ewActionOption,
html.ct-app .ewGridLowerPanel .ewButtonGroup {
  float: none !important;
  margin: 0 !important;
  display: inline-flex !important;
  align-items: center;
}

/* Keep delete; only hide the footer "add" shortcut (header CTA covers it) */
html.ct-app .ewGridLowerPanel .ewAddEditOption {
  display: none !important;
}

html.ct-app .ewGridLowerPanel .ewListOptionSeparator {
  /* class is reused as action wrappers — do not hide */
  display: inline-flex !important;
}

html.ct-app .ewGridLowerPanel .ewAddEditOption.ewListOptionSeparator {
  display: none !important;
}

/* Form-builder sub-form grids (field type "grid"): rows are added only via this button */
html.ct-app [id^="subform_"] {
  width: 100% !important;
}

html.ct-app [id^="subform_"] .ewGrid {
  display: block !important;
  width: 100% !important;
  margin: 0 !important;
  border: 1px solid var(--ct-border, #D7E2EE) !important;
  border-radius: 8px !important;
  background: #FFFFFF !important;
  box-shadow: none !important;
  overflow: hidden;
}

html.ct-app [id^="subform_"] .ewGridMiddlePanel {
  margin: 0 !important;
  border: 0 !important;
  overflow: visible !important;
}

html.ct-app [id^="subform_"] table.ewTable {
  width: 100% !important;
  margin: 0 !important;
  border: 0 !important;
  background: transparent !important;
}

html.ct-app [id^="subform_"] table.ewTable > tbody > tr > td {
  padding: 12px !important;
  border: 0 !important;
  border-bottom: 1px solid #EEF2F7 !important;
  background: transparent !important;
  vertical-align: middle !important;
}

html.ct-app [id^="subform_"] table.ewTable > tbody > tr > td:first-child:empty {
  display: none !important;
}

html.ct-app [id^="subform_"] table.ewTable > tbody > tr > td[data-name="form_date_id"] {
  display: grid !important;
  grid-template-columns: repeat(auto-fit, minmax(170px, 1fr));
  gap: 8px;
  width: 100%;
}

html.ct-app [id^="subform_"] td[data-name="form_date_id"] > .form-group {
  margin: 0 !important;
  padding: 0 !important;
  border: 0 !important;
  background: transparent !important;
  min-width: 0;
}

html.ct-app [id^="subform_"] td[data-name="button"] {
  width: 1%;
  padding-inline-start: 0 !important;
}

html.ct-app [id^="subform_"] .ewGridDelete {
  display: inline-flex !important;
  align-items: center;
  justify-content: center;
  width: 36px;
  height: 36px;
  padding: 0 !important;
  border: 1px solid #FECACA !important;
  border-radius: 8px !important;
  background: #FFFFFF !important;
  color: var(--ct-danger, #DC2626) !important;
  box-shadow: none !important;
}

html.ct-app [id^="subform_"] .ewGridDelete:hover {
  background: var(--ct-danger-soft, #FEF2F2) !important;
  border-color: #FCA5A5 !important;
}

html.ct-app [id^="subform_"] .ewGridLowerPanel {
  display: flex !important;
  justify-content: flex-start;
  padding: 10px 12px !important;
  background: #F8FAFC !important;
  border: 0 !important;
  box-shadow: none !important;
}

html.ct-app [id^="subform_"] .ewGridLowerPanel .ewAddEditOption,
html.ct-app [id^="subform_"] .ewGridLowerPanel .ewAddEditOption.ewListOptionSeparator {
  display: inline-flex !important;
  padding: 0 !important;
}

html.ct-app [id^="subform_"] .ewAddBlankRow {
  display: inline-flex !important;
  align-items: center;
  gap: 6px;
  min-height: 36px;
  padding: 0 14px !important;
  border: 1px dashed #93C5FD !important;
  border-radius: 8px !important;
  background: #EFF6FF !important;
  color: #1D4ED8 !important;
  font-size: 12.5px !important;
  font-weight: 700 !important;
  box-shadow: none !important;
}

html.ct-app [id^="subform_"] .ewAddBlankRow:hover {
  background: #DBEAFE !important;
  border-style: solid !important;
}

html.ct-app [id^="subform_"] .ewAddBlankRow::after {
  content: attr(data-caption);
}

html.ct-app .ewGridLowerPanel .clearfix {
  display: none !important;
}

html.ct-app .ewGrid .ewTable {
  margin: 0 !important;
}

html.ct-app .ewGrid .ewTable > thead > tr > th {
  background: var(--ct-bg) !important;
  background-image: none !important;
  border: 0 !important;
  border-bottom: 1px solid var(--ct-border) !important;
  color: var(--ct-muted) !important;
  font-size: 12px !important;
  font-weight: 600 !important;
  height: auto !important;
  min-height: 0 !important;
  padding: 10px 14px !important;
  white-space: nowrap;
  /* kill sticky from extra.css — it was overlapping first ticket row */
  position: static !important;
  top: auto !important;
  z-index: auto !important;
}

html.ct-app .ewGrid .ewTable > tbody > tr > td {
  border: 0 !important;
  border-bottom: 1px solid var(--ct-border) !important;
  padding: 12px 12px !important;
  vertical-align: middle !important;
  background: transparent !important;
  font-size: 13.5px;
  transition: background var(--ct-ease);
}

html.ct-app .ewGrid .ewTable > tbody > tr:last-child > td {
  border-bottom: 0 !important;
}

html.ct-app .ewGrid .ewTable > tbody > tr:hover > td {
  background: #FAFAFA !important;
}

html.ct-app .ewGrid .ewTable > tbody > tr:hover > td:first-child {
  box-shadow: none;
}

/* ID — quiet number, accent only on hover */
html.ct-app td[data-name="ticket_id"] {
  width: 68px;
}

html.ct-app td[data-name="ticket_id"] span {
  display: inline !important;
  background: none !important;
  color: var(--ct-muted) !important;
  padding: 0 !important;
  border-radius: 0 !important;
  font-weight: 600;
  font-size: 12.5px;
  font-variant-numeric: tabular-nums;
  letter-spacing: 0.02em;
  box-shadow: none !important;
}

html.ct-app tr:hover td[data-name="ticket_id"] span,
html.ct-app td[data-name="ticket_id"] a:hover span {
  color: var(--ct-accent) !important;
  text-decoration: none;
}

html.ct-app td[data-name="ticket_id"] span:after {
  display: none !important;
}

html.ct-app td[data-name="ticket_id"] span:after {
  display: none !important;
}

/* Title */
html.ct-app td[data-name="title"] {
  max-width: none;
}

html.page-ticketlist td[data-name="title"] {
  max-width: none !important;
}

html.ct-app td[data-name="title"] > a,
html.ct-app td[data-name="title"] a:not(.btn):not(.label):not(.ct-tag) {
  color: var(--ct-fg) !important;
  font-size: 14.5px;
  font-weight: 600;
  text-decoration: none !important;
  line-height: 1.4;
}

/* Title weight by ticket status (from ticket_status styles) */
html.ct-app tr.ct-row--attention td[data-name="title"] > a,
html.ct-app tr.ct-row--attention td[data-name="title"] a:not(.btn):not(.label):not(.ct-tag) {
  font-weight: 700 !important;
  color: var(--ct-fg, #171717) !important;
}

html.ct-app tr.ct-row--settled td[data-name="title"] > a,
html.ct-app tr.ct-row--settled td[data-name="title"] a:not(.btn):not(.label):not(.ct-tag) {
  font-weight: 500 !important;
  color: var(--ct-muted, #64748B) !important;
}

html.ct-app td[data-name="title"] > a:hover {
  color: var(--ct-accent) !important;
}

/* Meta — quiet monochrome */
html.ct-app .subtitle,
html.ct-app .ct-row-meta {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 6px;
  margin: 6px 0 0 !important;
  font-size: 12px !important;
  color: var(--ct-muted) !important;
  font-weight: 400 !important;
  line-height: 1.35;
}

html.ct-app .subtitle .label,
html.ct-app .ct-row-meta .label,
html.ct-app .ct-tag {
  display: inline-flex !important;
  align-items: center;
  border-radius: 4px !important;
  font-size: 11px !important;
  font-weight: 500 !important;
  padding: 2px 7px !important;
  margin: 0 0 0 4px !important;
  background: #F4F4F5 !important;
  color: var(--ct-muted) !important;
  border: 0 !important;
  box-shadow: none;
}

html.ct-app .ct-tag--status {
  background: #F4F4F5 !important;
  color: var(--ct-fg) !important;
}

html.ct-app .ct-tag--critical {
  background: var(--ct-danger-soft) !important;
  color: var(--ct-danger) !important;
  box-shadow: none;
}

/* Date — one quiet line */
html.ct-app .ct-dt {
  display: inline-flex;
  align-items: baseline;
  gap: 6px;
  white-space: nowrap;
  font-variant-numeric: tabular-nums;
}

html.ct-app .ct-dt b {
  font-size: 13px;
  font-weight: 500;
  color: var(--ct-fg);
  font-style: normal;
}

html.ct-app .ct-dt i {
  font-size: 12px;
  font-weight: 400;
  font-style: normal;
  color: var(--ct-faint);
}

html.ct-app td[data-name="user_date"],
html.ct-app td[data-name="last_update"] {
  width: 118px;
}

html.ct-app td[data-name="user_date"] .subtitle,
html.ct-app td[data-name="last_update"] .subtitle {
  display: block;
  margin-top: 3px !important;
  font-size: 11.5px !important;
  color: var(--ct-faint) !important;
  max-width: 110px;
}

html.ct-app td[data-name="user_date"] .subtitle a,
html.ct-app td[data-name="last_update"] .subtitle a {
  color: var(--ct-muted) !important;
}

html.ct-app .ewListOptionBody,
html.ct-app .ewListOptionHeader {
  width: 48px !important;
  min-width: 48px !important;
  max-width: 48px !important;
  text-align: center !important;
  vertical-align: middle !important;
  padding-left: 8px !important;
  padding-right: 8px !important;
}

/* Empty detail column — don't shove checkbox aside */
html.ct-app th[data-name="detail_ticket_replay"],
html.ct-app td[data-name="detail_ticket_replay"],
html.ct-app .ewListOptionHeader:not([data-name="checkbox"]):not(.ewTableLastCol),
html.ct-app .ewListOptionBody:not([data-name="checkbox"]):not(.ewTableLastCol) {
  display: none !important;
  width: 0 !important;
  min-width: 0 !important;
  max-width: 0 !important;
  padding: 0 !important;
  border: 0 !important;
}

html.ct-app th[data-name="checkbox"],
html.ct-app td[data-name="checkbox"],
html.ct-app .ewListOptionHeader.ewTableLastCol,
html.ct-app .ewListOptionBody.ewTableLastCol {
  display: table-cell !important;
  width: 48px !important;
  min-width: 48px !important;
  max-width: 48px !important;
  text-align: center !important;
  vertical-align: middle !important;
  padding: 12px 8px !important;
}

html.ct-app .ewGrid.ticket input[type="checkbox"] {
  float: none !important;
  margin: 0 auto !important;
  display: inline-block !important;
  position: relative !important;
  left: auto !important;
  right: auto !important;
  top: auto !important;
  vertical-align: middle !important;
  width: 16px !important;
  height: 16px !important;
  box-sizing: border-box !important;
}

html.ct-app td[data-name="assigned_to"],
html.ct-app th[data-name="assigned_to"] {
  width: 148px;
  max-width: 170px;
  vertical-align: middle !important;
}

html.ct-app td[data-name="assigned_to"] {
  padding-top: 12px !important;
  padding-bottom: 12px !important;
}

html.ct-app .ct-assign {
  display: inline-flex;
  flex-direction: column;
  align-items: flex-start;
  gap: 6px;
  max-width: 100%;
  vertical-align: middle;
}

html.ct-app .ct-assign__name {
  display: block;
  font-size: 13px;
  font-weight: 500;
  color: var(--ct-fg);
  line-height: 1.35;
  letter-spacing: -0.01em;
}

html.ct-app .ct-assign__dept {
  display: inline-flex;
  align-items: center;
  max-width: 100%;
  padding: 0;
  border-radius: 0;
  background: transparent;
  font-size: 12px;
  font-weight: 500;
  color: var(--ct-muted);
  line-height: 1.3;
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
}

html.ct-app .ct-assign__btn + .ct-assign__dept,
html.ct-app .ct-assign__split + .ct-assign__dept {
  margin-top: 0;
}

html.ct-app .ct-assign__btn,
html.ct-app td[data-name="assigned_to"] .btn.btn-default {
  display: inline-flex !important;
  align-items: center;
  justify-content: center;
  gap: 4px;
  height: 30px;
  padding: 0 12px !important;
  margin: 0 !important;
  border: 1px solid var(--ct-border) !important;
  border-radius: 8px !important;
  background: #fff !important;
  background-image: none !important;
  box-shadow: none !important;
  text-shadow: none !important;
  color: var(--ct-fg) !important;
  font-size: 12px !important;
  font-weight: 600 !important;
  line-height: 1 !important;
  text-decoration: none !important;
  white-space: nowrap;
  transition: background var(--ct-ease), border-color var(--ct-ease), color var(--ct-ease);
}

html.ct-app .ct-assign__btn:hover,
html.ct-app .ct-assign__btn:focus,
html.ct-app td[data-name="assigned_to"] .btn.btn-default:hover,
html.ct-app td[data-name="assigned_to"] .btn.btn-default:focus {
  background: var(--ct-bg) !important;
  border-color: #CBD5E1 !important;
  color: var(--ct-primary) !important;
  text-decoration: none !important;
}

html.ct-app .ct-assign__btn--accent {
  border-color: #BFDBFE !important;
  background: var(--ct-accent-soft) !important;
  color: var(--ct-accent) !important;
  box-shadow: none !important;
}

html.ct-app .ct-assign__btn--accent:hover,
html.ct-app .ct-assign__btn--accent:focus {
  background: #DBEAFE !important;
  border-color: #93C5FD !important;
  color: #1D4ED8 !important;
  transform: none;
  box-shadow: none !important;
}

html.ct-app .ct-assign__split,
html.ct-app td[data-name="assigned_to"] .btn-group {
  display: inline-flex !important;
  align-items: stretch;
  vertical-align: middle;
  box-shadow: none !important;
}

html.ct-app .ct-assign__split > .ct-assign__btn,
html.ct-app td[data-name="assigned_to"] .btn-group > .btn.btn-default:first-child {
  /* RTL: main label sits on the right */
  border-radius: 0 8px 8px 0 !important;
  border-left-width: 0 !important;
}

html.ct-app .ct-assign__caret,
html.ct-app td[data-name="assigned_to"] .btn-group > .dropdown-toggle {
  display: inline-flex !important;
  align-items: center;
  justify-content: center;
  width: 28px !important;
  min-width: 28px !important;
  height: 30px !important;
  padding: 0 !important;
  margin: 0 !important;
  border: 1px solid var(--ct-border) !important;
  border-radius: 8px 0 0 8px !important;
  background: #fff !important;
  background-image: none !important;
  box-shadow: none !important;
  color: var(--ct-muted) !important;
}

html.ct-app .ct-assign__caret:hover,
html.ct-app .ct-assign__caret:focus,
html.ct-app td[data-name="assigned_to"] .btn-group > .dropdown-toggle:hover {
  background: var(--ct-bg) !important;
  color: var(--ct-fg) !important;
}

html.ct-app .ct-assign__caret .caret,
html.ct-app td[data-name="assigned_to"] .btn-group .caret {
  margin: 0 !important;
  border-top-color: currentColor;
  opacity: 0.7;
}

html.ct-app .ct-assign__split .dropdown-menu,
html.ct-app td[data-name="assigned_to"] .btn-group .dropdown-menu {
  right: 0 !important;
  left: auto !important;
  min-width: 180px;
  margin-top: 6px !important;
  padding: 6px !important;
  border: 1px solid var(--ct-border) !important;
  border-radius: 10px !important;
  box-shadow: 0 12px 28px rgba(15, 23, 42, 0.1) !important;
  z-index: 50 !important;
}

html.ct-app .ct-assign__split .dropdown-menu > li > a,
html.ct-app td[data-name="assigned_to"] .dropdown-menu > li > a {
  border-radius: 7px !important;
  padding: 8px 10px !important;
  color: var(--ct-fg) !important;
  font-size: 13px !important;
}

html.ct-app .ct-assign__split .dropdown-menu > li > a:hover,
html.ct-app td[data-name="assigned_to"] .dropdown-menu > li > a:hover {
  background: var(--ct-accent-soft) !important;
  color: var(--ct-accent) !important;
}

html.ct-app .ticketclose_btn,
html.ct-app a.btn.btn-warning.btn-xs.ticketclose_btn {
  background: transparent !important;
  border: 1px solid var(--ct-border) !important;
  color: var(--ct-muted) !important;
  font-size: 11px !important;
  font-weight: 500 !important;
  padding: 2px 8px !important;
  border-radius: 4px !important;
  box-shadow: none !important;
  text-shadow: none !important;
}

html.ct-app .ticketclose_btn:hover {
  background: var(--ct-bg) !important;
  color: var(--ct-fg) !important;
  border-color: var(--ct-faint) !important;
}

html.ct-app .ticketclose_btn img {
  display: none !important;
}

html.ct-app .ewTableHeader th,
html.ct-app th.ewTableHeader,
html.ct-app .ewGrid .ewTable thead th {
  position: static !important;
  top: auto !important;
  z-index: auto !important;
  height: auto !important;
}

html.ct-app div#ewContentTable {
  margin-top: 0 !important;
}

html.ct-app .ewGrid.ticket .ewGridLowerPanel,
html.ct-app .panel-footer.ewGridLowerPanel,
html.ct-app div#ewContentColumn .panel-footer {
  position: static !important;
  top: auto !important;
  bottom: auto !important;
  height: auto !important; /* override extra.css 80px footer */
  min-height: 0 !important;
}

html.ct-app .ewGrid .ewTable > thead > tr > th .caret,
html.ct-app .ewGrid .ewTable > thead > tr > th .glyphicon {
  opacity: 0.35;
}

/* Kill legacy fixed row height (extra.css) — causes mobile overlap */
html.ct-app #tbl_ticketlist tbody tr,
html.ct-app .ewGrid .ewTable > tbody > tr {
  height: auto !important;
  min-height: 0 !important;
}

/* FAB */
html.ct-app #togellclassnav.ct-fab,
html.ct-app #togellclassnav {
  display: none;
  position: fixed !important;
  left: 16px !important;
  bottom: 16px !important;
  width: 48px !important;
  height: 48px !important;
  border-radius: 12px !important;
  background: var(--ct-primary) !important;
  border: 0 !important;
  box-shadow: 0 8px 20px rgba(15, 23, 42, 0.2);
  z-index: 1050;
  cursor: pointer;
  padding: 0 !important;
  align-items: center;
  justify-content: center;
}

html.ct-app #togellclassnav .glyphicon {
  display: none;
}

html.ct-app #togellclassnav img {
  width: 18px;
  height: 18px;
  filter: invert(1);
}

html.ct-app .ct-sidebar-backdrop {
  display: none;
  position: fixed;
  inset: 0;
  background: rgba(2, 6, 23, 0.35);
  z-index: 1035;
}

html.ct-app .ct-sidebar-backdrop.is-open {
  display: block;
}

@media (prefers-reduced-motion: reduce) {
  html.ct-app * {
    transition: none !important;
  }
}

/* ===== Mobile: quiet card inbox ===== */
@media (max-width: 768px) {
  html.ct-app {
    --ct-rail: min(86vw, 300px);
  }

    html.ct-app body,
  html.ct-app .ewContentColumn,
  html.ct-app:has(.ct-rail) .ewContentColumn,
  html.ct-app.page-ticketlist--rail .ewContentColumn {
    padding: 10px 10px 96px !important;
    padding-right: 10px !important;
    padding-left: 10px !important;
    margin: 0 !important;
    width: auto !important;
    max-width: none !important;
  }

  /* Top nav — keep brand + account cluster only */
  html.ct-app nav#ewMobileMenu .navbar-toggle {
    display: none !important;
  }

  html.ct-app nav#ewMobileMenu .navbar-brand {
    font-size: 13px !important;
    max-width: 34vw;
    overflow: hidden;
    text-overflow: ellipsis;
    white-space: nowrap;
    padding: 0 8px !important;
  }

  html.ct-app nav#ewMobileMenu .navbar-nav > li:not(#aapplist):not(#mmi_unmae):not(#phonebook):not(#mmi_createticket_z):not(#mmi_createticket) {
    display: none !important;
  }

  /* Create-ticket CTA — primary action on mobile */
  html.ct-app nav#ewMobileMenu li#mmi_createticket_z,
  html.ct-app nav#ewMobileMenu li#mmi_createticket {
    display: flex !important;
    position: relative !important;
    flex: 0 0 auto !important;
    order: 1;
    overflow: visible !important;
  }

  html.ct-app nav#ewMobileMenu li#mmi_createticket_z > a,
  html.ct-app nav#ewMobileMenu li#mmi_createticket > a {
    height: 36px !important;
    padding: 0 10px !important;
    border-radius: 10px !important;
    background: var(--ct-accent) !important;
    color: #FFFFFF !important;
    font-size: 12.5px !important;
    font-weight: 600 !important;
    white-space: nowrap;
    max-width: 42vw;
    overflow: hidden;
    text-overflow: ellipsis;
    box-shadow: 0 6px 14px rgba(37, 99, 235, 0.28) !important;
  }

  html.ct-app nav#ewMobileMenu li#mmi_createticket_z.open > a,
  html.ct-app nav#ewMobileMenu li#mmi_createticket.open > a,
  html.ct-app nav#ewMobileMenu li#mmi_createticket_z > a:hover,
  html.ct-app nav#ewMobileMenu li#mmi_createticket > a:hover {
    background: var(--ct-accent-2) !important;
    color: #FFFFFF !important;
  }

  html.ct-app nav#ewMobileMenu li#mmi_createticket_z .icon-arrow-down,
  html.ct-app nav#ewMobileMenu li#mmi_createticket .icon-arrow-down {
    margin-inline-start: 4px !important;
    opacity: 0.7;
  }

  html.ct-app nav#ewMobileMenu .ct-uname {
    display: none !important;
  }

  html.ct-app nav#ewMobileMenu li#mmi_unmae > a {
    padding: 0 4px !important;
    border-radius: 50% !important;
    width: 36px !important;
    height: 36px !important;
    justify-content: center !important;
  }

  html.ct-app nav#ewMobileMenu li#mmi_unmae .icon-arrow-down {
    display: none !important;
  }

  /* Header dropdowns: Bootstrap mobile sets position:static and blows the left
     cluster off-screen. Keep menus absolutely anchored inside the viewport. */
  html.ct-app nav#ewMobileMenu,
  html.ct-app nav#ewMobileMenu .container-fluid,
  html.ct-app nav#ewMobileMenu .navbar-collapse,
  html.ct-app nav#ewMobileMenu .navbar-nav,
  html.ct-app nav#ewMobileMenu ul#MobileMenu {
    overflow: visible !important;
  }

  html.ct-app nav#ewMobileMenu li#aapplist,
  html.ct-app nav#ewMobileMenu li#mmi_unmae,
  html.ct-app nav#ewMobileMenu li#phonebook,
  html.ct-app nav#ewMobileMenu li#mmi_createticket_z,
  html.ct-app nav#ewMobileMenu li#mmi_createticket {
    position: relative !important;
    width: auto !important;
    max-width: none !important;
    flex: 0 0 auto !important;
    overflow: visible !important;
  }

  html.ct-app nav#ewMobileMenu li#aapplist.open,
  html.ct-app nav#ewMobileMenu li#mmi_unmae.open,
  html.ct-app nav#ewMobileMenu li#mmi_createticket_z.open,
  html.ct-app nav#ewMobileMenu li#mmi_createticket.open {
    height: 56px !important;
  }

  html.ct-app nav#ewMobileMenu .navbar-nav .open > .dropdown-menu,
  html.ct-app nav#ewMobileMenu li#aapplist > .dropdown-menu,
  html.ct-app nav#ewMobileMenu li#mmi_unmae > .dropdown-menu,
  html.ct-app nav#ewMobileMenu li#mmi_createticket_z > .dropdown-menu,
  html.ct-app nav#ewMobileMenu li#mmi_createticket > .dropdown-menu,
  html.ct-app nav#ewMobileMenu #ct-apps-menu,
  html.ct-app nav#ewMobileMenu ul.dropdown-menu.ar_app-list {
    position: absolute !important;
    top: calc(100% - 8px) !important;
    left: 0 !important;
    right: auto !important;
    float: none !important;
    z-index: 1100 !important;
    display: none;
    margin: 0 !important;
    margin-top: 4px !important;
    background: #fff !important;
    border: 1px solid var(--ct-border) !important;
    border-radius: 12px !important;
    box-shadow: 0 16px 40px rgba(23, 23, 23, 0.14) !important;
    max-width: min(280px, calc(100vw - 16px)) !important;
    width: min(280px, calc(100vw - 16px)) !important;
    min-width: 0 !important;
    transform: translateX(0) !important;
  }

  /* Create-ticket dropdown — keep fully on-screen */
  html.ct-app nav#ewMobileMenu li#mmi_createticket_z > .dropdown-menu,
  html.ct-app nav#ewMobileMenu li#mmi_createticket > .dropdown-menu {
    left: 0 !important;
    right: auto !important;
    width: auto !important;
    min-width: min(220px, calc(100vw - 24px)) !important;
    max-width: calc(100vw - 16px) !important;
    height: auto !important;
    max-height: min(60vh, 320px) !important;
    overflow-y: auto !important;
    -webkit-overflow-scrolling: touch;
    padding: 6px !important;
  }

  html.ct-app nav#ewMobileMenu .navbar-nav .open > .dropdown-menu,
  html.ct-app nav#ewMobileMenu li#aapplist.open > .dropdown-menu,
  html.ct-app nav#ewMobileMenu li#mmi_unmae.open > .dropdown-menu,
  html.ct-app nav#ewMobileMenu li#mmi_createticket_z.open > .dropdown-menu,
  html.ct-app nav#ewMobileMenu li#mmi_createticket.open > .dropdown-menu,
  html.ct-app nav#ewMobileMenu li.open > #ct-apps-menu {
    display: block !important;
  }

  html.ct-app nav#ewMobileMenu li#mmi_createticket_z > .dropdown-menu > li > a,
  html.ct-app nav#ewMobileMenu li#mmi_createticket > .dropdown-menu > li > a {
    color: var(--ct-fg) !important;
    white-space: nowrap;
  }

  /* User menu is narrower — don't force 280px */
  html.ct-app nav#ewMobileMenu li#mmi_unmae > .dropdown-menu {
    width: auto !important;
    min-width: 180px !important;
    max-width: calc(100vw - 16px) !important;
    padding: 6px !important;
    height: auto !important;
    overflow: visible !important;
  }

  html.ct-app nav#ewMobileMenu li#mmi_unmae > .dropdown-menu > li > a {
    color: var(--ct-fg) !important;
  }

  /* Apps grid panel */
  html.ct-app nav#ewMobileMenu ul.dropdown-menu.ar_app-list,
  html.ct-app nav#ewMobileMenu #ct-apps-menu {
    height: min(325px, 60vh) !important;
    overflow-y: auto !important;
    padding: 12px 10px 4px !important;
    white-space: normal !important;
  }

  html.ct-app nav#ewMobileMenu .ar_app-list a {
    width: 72px !important;
    height: 72px !important;
    margin-bottom: 12px !important;
  }

  /* Page head / search */
  html.ct-app .ct-head {
    flex-direction: column;
    align-items: stretch;
    gap: 10px;
    margin-bottom: 10px;
    padding: 12px;
  }

  html.ct-app .ct-head__brand h1 {
    font-size: 16px;
  }

  html.ct-app .ct-head__brand p,
  html.ct-app .ct-head__dot {
    display: none;
  }

  html.ct-app .ct-head__search {
    max-width: none;
    width: 100%;
    margin: 0;
    flex-direction: column;
    align-items: stretch;
    gap: 8px;
  }

  html.ct-app .ct-head__field {
    width: 100%;
    height: 42px;
    padding: 0 6px 0 10px;
  }

  html.ct-app .ct-head__go {
    height: 30px;
    padding: 0 14px;
  }

  html.ct-app .ct-head__adv {
    align-self: flex-start;
    font-size: 12.5px;
  }

  html.ct-app .ct-head__clear {
    align-self: flex-start;
    min-height: 34px;
    font-size: 12.5px;
  }

  /* Drawer */
  html.ct-app .ct-rail.sidebar_ticketlist {
    width: var(--ct-rail) !important;
    top: 0 !important;
    transform: translateX(105%) !important;
    transition: transform 0.22s ease;
    box-shadow: -12px 0 40px rgba(23, 23, 23, 0.12) !important;
  }

  html.ct-app .ct-rail.sidebar_ticketlist.active {
    transform: translateX(0) !important;
  }

  html.ct-app #togellclassnav {
    display: inline-flex !important;
  }

  html.ct-app .ct-rail__close {
    display: inline-flex;
    align-items: center;
    justify-content: center;
  }

  /* Neutralize legacy grid chrome */
  html.ct-app .panel.panel-default.ewGrid.ticket,
  html.ct-app .ewGrid.ticket {
    background: transparent !important;
    border: 0 !important;
    box-shadow: none !important;
    padding: 0 !important;
    margin: 0 !important;
    overflow: visible !important;
  }

  html.ct-app .ewGrid.ticket .ewGridUpperPanel,
  html.ct-app .ewGrid.ticket .ewGridMiddlePanel {
    background: transparent !important;
    border: 0 !important;
    padding: 0 !important;
    margin: 0 !important;
  }

  html.ct-app .ewGrid .ewTable > thead {
    display: none !important;
  }

  html.ct-app .ewGrid .ewTable,
  html.ct-app table#tbl_ticketlist {
    display: block !important;
    width: 100% !important;
    border: 0 !important;
    background: transparent !important;
  }

  html.ct-app .ewGrid .ewTable > tbody,
  html.ct-app table#tbl_ticketlist > tbody {
    display: flex !important;
    flex-direction: column !important;
    gap: 10px !important;
    width: 100% !important;
  }

  /* ===== Ticket cards — quiet mobile inbox ===== */
  html.ct-app .ewGrid .ewTable > tbody,
  html.ct-app table#tbl_ticketlist > tbody {
    gap: 12px !important;
  }

  html.ct-app .ewGrid .ewTable > tbody > tr,
  html.ct-app #tbl_ticketlist tbody tr {
    display: flex !important;
    flex-wrap: wrap !important;
    align-items: flex-start !important;
    gap: 0 !important;
    row-gap: 0 !important;
    position: relative !important;
    height: auto !important;
    min-height: 0 !important;
    margin: 0 !important;
    padding: 16px 16px 14px !important;
    padding-inline-end: 16px !important;
    padding-inline-start: 16px !important;
    background: #fff !important;
    border: 1px solid #E8E8EA !important;
    border-radius: 16px !important;
    box-shadow: 0 1px 0 rgba(23, 23, 23, 0.03) !important;
    overflow: visible !important;
    z-index: 1;
  }

  /* Open department menu must paint above following cards */
  html.ct-app .ewGrid .ewTable > tbody > tr:has(.open),
  html.ct-app .ewGrid .ewTable > tbody > tr:has(.dropdown.open),
  html.ct-app .ewGrid .ewTable > tbody > tr:has(.btn-group.open),
  html.ct-app .ewGrid .ewTable > tbody > tr.is-menu-open,
  html.ct-app #tbl_ticketlist tbody tr:has(.open),
  html.ct-app #tbl_ticketlist tbody tr.is-menu-open {
    z-index: 40 !important;
  }

  html.ct-app .ewGrid .ewTable > tbody > tr:hover > td,
  html.ct-app .ewGrid .ewTable > tbody > tr:hover {
    background: #fff !important;
  }

  html.ct-app .ewGrid .ewTable > tbody > tr > td,
  html.ct-app table#tbl_ticketlist td {
    display: block !important;
    float: none !important;
    position: static !important;
    width: auto !important;
    min-width: 0 !important;
    max-width: none !important;
    height: auto !important;
    margin: 0 !important;
    padding: 0 !important;
    border: 0 !important;
    background: transparent !important;
    vertical-align: top !important;
    white-space: normal !important;
    overflow: visible !important;
  }

  /* Must come AFTER generic td block rule */
  html.ct-app .ewGrid .ewTable > tbody > tr > td[data-name="detail_ticket_replay"],
  html.ct-app table#tbl_ticketlist td[data-name="detail_ticket_replay"],
  html.ct-app .ewGrid .ewTable > tbody > tr > td.ewListOptionBody:not([data-name="checkbox"]):not(.ewTableLastCol) {
    display: none !important;
    width: 0 !important;
    height: 0 !important;
    padding: 0 !important;
    margin: 0 !important;
    overflow: hidden !important;
    position: absolute !important;
    left: -9999px !important;
  }

  /* Checkbox — quiet corner, integrated */
  html.ct-app .ewGrid .ewTable > tbody > tr > td[data-name="checkbox"],
  html.ct-app table#tbl_ticketlist td[data-name="checkbox"],
  html.ct-app .ewGrid .ewTable > tbody > tr > td.ewListOptionBody.ewTableLastCol {
    display: flex !important;
    position: absolute !important;
    top: 14px !important;
    left: 12px !important;
    right: auto !important;
    width: 22px !important;
    min-width: 22px !important;
    max-width: 22px !important;
    height: 22px !important;
    padding: 0 !important;
    margin: 0 !important;
    align-items: center !important;
    justify-content: center !important;
    z-index: 2;
    overflow: visible !important;
    opacity: 0.55;
  }

  html.ct-app .ewGrid .ewTable > tbody > tr:active > td[data-name="checkbox"],
  html.ct-app .ewGrid .ewTable > tbody > tr:hover > td[data-name="checkbox"] {
    opacity: 1;
  }

  html.ct-app .ewGrid.ticket input[type="checkbox"] {
    margin: 0 !important;
    width: 16px !important;
    height: 16px !important;
  }

  /* 1) Title — must beat generic `td { display:block !important }` */
  html.ct-app .ewGrid .ewTable > tbody > tr > td[data-name="title"],
  html.ct-app table#tbl_ticketlist td[data-name="title"] {
    flex: 1 1 100% !important;
    order: 1 !important;
    padding-left: 28px !important; /* room for checkbox */
    padding-bottom: 6px !important;
  }

  html.ct-app .ewGrid .ewTable > tbody > tr > td[data-name="title"] > a,
  html.ct-app table#tbl_ticketlist td[data-name="title"] > a,
  html.ct-app .ewGrid .ewTable > tbody > tr > td[data-name="title"] a:not(.btn):not(.label):not(.ct-tag) {
    display: -webkit-box !important;
    -webkit-line-clamp: 2;
    -webkit-box-orient: vertical;
    overflow: hidden;
    font-size: 15px !important;
    font-weight: 600 !important;
    letter-spacing: -0.01em;
    line-height: 1.45 !important;
    word-break: break-word;
    color: var(--ct-fg) !important;
  }

  html.ct-app .ewGrid .ewTable > tbody > tr.ct-row--attention > td[data-name="title"] > a,
  html.ct-app .ewGrid .ewTable > tbody > tr.ct-row--attention > td[data-name="title"] a:not(.btn):not(.label):not(.ct-tag),
  html.ct-app table#tbl_ticketlist tr.ct-row--attention td[data-name="title"] a:not(.btn):not(.label):not(.ct-tag) {
    font-weight: 700 !important;
    color: var(--ct-fg, #171717) !important;
  }

  html.ct-app .ewGrid .ewTable > tbody > tr.ct-row--settled > td[data-name="title"] > a,
  html.ct-app .ewGrid .ewTable > tbody > tr.ct-row--settled > td[data-name="title"] a:not(.btn):not(.label):not(.ct-tag),
  html.ct-app table#tbl_ticketlist tr.ct-row--settled td[data-name="title"] a:not(.btn):not(.label):not(.ct-tag) {
    font-weight: 500 !important;
    color: var(--ct-muted, #64748B) !important;
  }

  /* Tags under title — softer chips */
  html.ct-app .ewGrid .ewTable > tbody > tr > td[data-name="title"] .subtitle,
  html.ct-app .ewGrid .ewTable > tbody > tr > td[data-name="title"] .ct-row-meta,
  html.ct-app table#tbl_ticketlist td[data-name="title"] .ct-row-meta {
    display: flex !important;
    flex-wrap: wrap !important;
    align-items: center !important;
    gap: 4px !important;
    margin: 8px 0 0 !important;
    max-width: 100% !important;
  }

  html.ct-app .ewGrid .ewTable > tbody > tr > td[data-name="title"] .subtitle .label,
  html.ct-app .ewGrid .ewTable > tbody > tr > td[data-name="title"] .ct-row-meta .label,
  html.ct-app .ewGrid .ewTable > tbody > tr > td[data-name="title"] .ct-tag,
  html.ct-app table#tbl_ticketlist td[data-name="title"] .ct-tag {
    margin: 0 !important;
    padding: 2px 8px !important;
    border-radius: 6px !important;
    font-size: 11px !important;
    font-weight: 500 !important;
    background: #F4F4F5 !important;
    color: var(--ct-muted) !important;
    border: 0 !important;
    max-width: 100%;
    white-space: nowrap;
    overflow: hidden;
    text-overflow: ellipsis;
  }

  html.ct-app .ewGrid .ewTable > tbody > tr > td[data-name="title"] .ct-tag--status {
    background: #EEF2FF !important;
    color: #3730A3 !important;
  }

  html.ct-app .ewGrid .ewTable > tbody > tr > td[data-name="title"] .ct-tag--critical {
    background: var(--ct-danger-soft) !important;
    color: var(--ct-danger) !important;
  }

  /* 2) One meta strip: #id · date */
  html.ct-app .ewGrid .ewTable > tbody > tr > td[data-name="ticket_id"],
  html.ct-app table#tbl_ticketlist td[data-name="ticket_id"] {
    flex: 0 0 auto !important;
    order: 2 !important;
    display: inline-flex !important;
    align-items: center !important;
    padding-top: 4px !important;
    width: auto !important;
  }

  html.ct-app .ewGrid .ewTable > tbody > tr > td[data-name="ticket_id"] span,
  html.ct-app table#tbl_ticketlist td[data-name="ticket_id"] span {
    font-size: 11px !important;
    font-weight: 600 !important;
    color: var(--ct-faint) !important;
    font-variant-numeric: tabular-nums;
    background: none !important;
  }

  html.ct-app .ewGrid .ewTable > tbody > tr > td[data-name="ticket_id"] span span,
  html.ct-app table#tbl_ticketlist td[data-name="ticket_id"] span span {
    direction: ltr;
    unicode-bidi: isolate;
    display: inline-block;
  }

  /* Nested spans — only prefix the innermost number once */
  html.ct-app .ewGrid .ewTable > tbody > tr > td[data-name="ticket_id"] span:before,
  html.ct-app table#tbl_ticketlist td[data-name="ticket_id"] span:before {
    content: none !important;
  }

  html.ct-app .ewGrid .ewTable > tbody > tr > td[data-name="ticket_id"] span span:before,
  html.ct-app table#tbl_ticketlist td[data-name="ticket_id"] span span:before {
    content: "#" !important;
    margin-inline-end: 1px;
    font-weight: 500;
    color: var(--ct-faint);
  }

  html.ct-app .ewGrid .ewTable > tbody > tr > td[data-name="ticket_id"] span:after,
  html.ct-app table#tbl_ticketlist td[data-name="ticket_id"] span:after {
    content: none !important;
    display: none !important;
  }

  html.ct-app .ewGrid .ewTable > tbody > tr > td[data-name="ticket_id"]:after,
  html.ct-app table#tbl_ticketlist td[data-name="ticket_id"]:after {
    content: "·";
    margin: 0 6px;
    color: #D4D4D8;
    font-weight: 400;
  }

  html.ct-app .ewGrid .ewTable > tbody > tr > td[data-name="user_date"],
  html.ct-app table#tbl_ticketlist td[data-name="user_date"] {
    flex: 1 1 auto !important;
    order: 3 !important;
    min-width: 0 !important;
    display: inline-flex !important;
    align-items: center !important;
    gap: 6px !important;
    padding-top: 4px !important;
    overflow: hidden !important;
    width: auto !important;
  }

  html.ct-app .ewGrid .ewTable > tbody > tr > td[data-name="user_date"] .ct-dt {
    font-size: 11.5px;
    gap: 5px;
    direction: ltr;
    unicode-bidi: isolate;
  }

  html.ct-app .ewGrid .ewTable > tbody > tr > td[data-name="user_date"] .ct-dt b {
    font-size: 11.5px;
    font-weight: 500;
    color: var(--ct-muted);
  }

  html.ct-app .ewGrid .ewTable > tbody > tr > td[data-name="user_date"] .ct-dt i {
    font-size: 11px;
    color: var(--ct-faint);
  }

  /* Hide "توسط: …" under created date — keeps card quieter */
  html.ct-app .ewGrid .ewTable > tbody > tr > td[data-name="user_date"] .subtitle,
  html.ct-app table#tbl_ticketlist td[data-name="user_date"] .subtitle {
    display: none !important;
  }

  /* Hide duplicate last_update — must match generic td specificity */
  html.ct-app .ewGrid .ewTable > tbody > tr > td[data-name="last_update"],
  html.ct-app table#tbl_ticketlist td[data-name="last_update"] {
    display: none !important;
    order: 99 !important;
    width: 0 !important;
    height: 0 !important;
    padding: 0 !important;
    margin: 0 !important;
    overflow: hidden !important;
    position: absolute !important;
    left: -9999px !important;
  }

  /* 3) Assignee / actions */
  html.ct-app .ewGrid .ewTable > tbody > tr > td[data-name="assigned_to"],
  html.ct-app table#tbl_ticketlist td[data-name="assigned_to"] {
    flex: 1 1 100% !important;
    order: 5 !important;
    width: auto !important;
    max-width: none !important;
    margin-top: 10px !important;
    padding-top: 10px !important;
    border-top: 1px solid #F4F4F5 !important;
  }

  html.ct-app .ct-assign {
    width: 100%;
    gap: 6px;
    overflow: visible !important;
    align-items: center;
  }

  html.ct-app .ct-assign__name {
    font-size: 12.5px !important;
    font-weight: 500 !important;
    color: var(--ct-fg) !important;
  }

  html.ct-app .ct-assign__dept {
    font-size: 12px !important;
    color: var(--ct-muted) !important;
  }

  html.ct-app .ct-assign__btn,
  html.ct-app .ct-assign__split {
    width: 100%;
    position: relative;
    overflow: visible !important;
  }

  html.ct-app .ct-assign__split .ct-assign__btn {
    flex: 1;
  }

  /* Soften primary actions on mobile */
  html.ct-app td[data-name="assigned_to"] .ct-assign__btn,
  html.ct-app td[data-name="assigned_to"] .ct-assign__btn--accent,
  html.ct-app td[data-name="assigned_to"] a.ct-assign__btn {
    height: 36px !important;
    border-radius: 10px !important;
    font-size: 13px !important;
    font-weight: 600 !important;
    background: #FAFAFA !important;
    border: 1px solid var(--ct-border) !important;
    color: var(--ct-fg) !important;
    box-shadow: none !important;
  }

  /* Split control: match radii so label + caret read as one button */
  html.ct-app td[data-name="assigned_to"] .ct-assign__split > .ct-assign__btn,
  html.ct-app td[data-name="assigned_to"] .btn-group > .ct-assign__btn {
    border-radius: 0 10px 10px 0 !important;
    border-left-width: 0 !important;
  }

  html.ct-app td[data-name="assigned_to"] .ct-assign__btn--accent,
  html.ct-app td[data-name="assigned_to"] a.ct-assign__btn--accent {
    background: var(--ct-accent-soft) !important;
    border-color: transparent !important;
    color: var(--ct-accent) !important;
  }

  html.ct-app td[data-name="assigned_to"] .ct-assign__btn--accent:hover,
  html.ct-app td[data-name="assigned_to"] a.ct-assign__btn--accent:hover {
    background: #DBEAFE !important;
    color: #1D4ED8 !important;
  }

  html.ct-app .ct-assign__caret,
  html.ct-app td[data-name="assigned_to"] .btn-group > .dropdown-toggle,
  html.ct-app td[data-name="assigned_to"] .ct-assign__split > .ct-assign__caret {
    height: 36px !important;
    width: 36px !important;
    min-width: 36px !important;
    border-radius: 10px 0 0 10px !important;
    background: #FAFAFA !important;
    border: 1px solid var(--ct-border) !important;
  }

  html.ct-app td[data-name="assigned_to"] {
    overflow: visible !important;
    position: relative !important;
    z-index: 1;
  }

  html.ct-app .ct-assign__split .dropdown-menu,
  html.ct-app td[data-name="assigned_to"] .dropdown-menu {
    position: absolute !important;
    z-index: 60 !important;
    max-height: min(50vh, 280px);
    overflow-y: auto !important;
    -webkit-overflow-scrolling: touch;
  }

  html.ct-app .ticketclose_btn,
  html.ct-app a.btn.btn-warning.btn-xs.ticketclose_btn {
    margin-top: 0 !important;
    height: 28px !important;
    padding: 0 10px !important;
    border-radius: 8px !important;
    font-size: 11.5px !important;
  }

  /* ===== Mobile pager — clean stacked bar ===== */
  html.ct-app .ewGrid.ticket .ewGridLowerPanel,
  html.ct-app .panel-footer.ewGridLowerPanel,
  html.ct-app div#ewContentColumn .panel-footer.ewGridLowerPanel,
  html.ct-app div#ewContentColumn .panel-footer {
    display: flex !important;
    flex-direction: column !important;
    flex-wrap: nowrap !important;
    align-items: stretch !important;
    gap: 12px !important;
    margin-top: 10px !important;
    margin-bottom: 72px !important; /* clear floating filter FAB */
    padding: 12px 14px !important;
    background: #fff !important;
    border: 1px solid var(--ct-border) !important;
    border-radius: 14px !important;
    position: relative !important;
    top: auto !important;
    bottom: auto !important;
    z-index: auto !important;
    box-shadow: none !important;
    overflow: visible !important;
    height: auto !important; /* beat extra.css fixed 80px */
    min-height: 0 !important;
    max-height: none !important;
  }

  html.ct-app .ewGridMiddlePanel,
  html.ct-app .ewGrid .ewGridMiddlePanel {
    overflow: visible !important;
    height: auto !important;
    max-height: none !important;
  }

  /* Do NOT use display:contents on <form> — Chrome drops 2nd grid row height */
  html.ct-app .ewGridLowerPanel .ewPagerForm,
  html.ct-app .ewGridLowerPanel form.ewPagerForm {
    display: grid !important;
    grid-template-columns: minmax(0, 1fr) auto;
    grid-template-areas:
      "pages pages"
      "rec select";
    align-items: center;
    gap: 12px 10px !important;
    width: 100% !important;
    margin: 0 !important;
    float: none !important;
    padding-left: 44px; /* room for delete button on physical left */
  }

  html.ct-app .ewGridLowerPanel .ewPager {
    display: flex !important;
    align-items: center !important;
    width: auto !important;
    margin: 0 !important;
    float: none !important;
  }

  html.ct-app .ewGridLowerPanel .ewPager:has(.pagination) {
    grid-area: pages;
    width: 100% !important;
    min-width: 0 !important;
  }

  html.ct-app .ewGridLowerPanel .ewNumericPage {
    width: 100%;
    min-width: 0;
    overflow-x: auto !important;
    overflow-y: hidden !important;
    -webkit-overflow-scrolling: touch;
    scrollbar-width: thin;
    overscroll-behavior-x: contain;
    padding-bottom: 2px;
  }

  html.ct-app .ewGridLowerPanel .ewPager .pagination {
    display: flex !important;
    flex-wrap: nowrap !important;
    align-items: center !important;
    gap: 4px !important;
    width: max-content !important;
    max-width: none !important;
    margin: 0 !important;
    padding: 2px 2px !important;
    overflow: visible !important;
  }

  html.ct-app .ewGridLowerPanel .ewPager .pagination > li > a,
  html.ct-app .ewGridLowerPanel .ewPager .pagination > li > span {
    flex: 0 0 auto;
    min-width: 34px;
    height: 34px;
    padding: 0 10px !important;
    font-size: 13px !important;
  }

  html.ct-app .ewGridLowerPanel .ewPager.ewRec {
    grid-area: rec;
    min-width: 0 !important;
    font-size: 12px !important;
    color: var(--ct-muted) !important;
    white-space: nowrap;
    overflow: hidden;
    text-overflow: ellipsis;
  }

  html.ct-app .ewGridLowerPanel .ewPager.ewRec span {
    font-size: 12px !important;
    color: var(--ct-muted) !important;
  }

  html.ct-app .ewGridLowerPanel .ewPager:has(select) {
    grid-area: select;
  }

  html.ct-app .ewGridLowerPanel select,
  html.ct-app .ewGridLowerPanel .ewPager select {
    width: 64px !important;
    min-width: 64px !important;
    max-width: 64px !important;
    height: 34px !important;
    padding: 0 8px !important;
    border-radius: 10px !important;
    font-size: 13px !important;
    font-weight: 600 !important;
    text-align: center;
  }

  /* Delete sits on the meta row (left), beside page-size */
  html.ct-app .ewGridLowerPanel .ewListOtherOptions {
    position: absolute !important;
    left: 14px !important;
    right: auto !important;
    bottom: 12px !important;
    display: inline-flex !important;
    align-items: center !important;
    justify-content: center !important;
    gap: 0 !important;
    float: none !important;
    margin: 0 !important;
    width: auto !important;
    z-index: 2;
  }

  html.ct-app .ewGridLowerPanel .ewActionOption,
  html.ct-app .ewGridLowerPanel .ewButtonGroup {
    display: inline-flex !important;
    margin: 0 !important;
  }

  html.ct-app .ewGridLowerPanel a.ewMultiDelete,
  html.ct-app .ewGridLowerPanel a.btn.ewMultiDelete,
  html.ct-app .ewGridLowerPanel .ewActionOption a.btn {
    width: 36px !important;
    height: 36px !important;
    min-width: 36px !important;
    border-radius: 10px !important;
    display: inline-flex !important;
    align-items: center !important;
    justify-content: center !important;
    line-height: 0 !important;
    padding: 0 !important;
  }

  html.ct-app .ewGridLowerPanel a.ewMultiDelete .glyphicon,
  html.ct-app .ewGridLowerPanel a.ewMultiDelete .ewIcon {
    display: flex !important;
    align-items: center !important;
    justify-content: center !important;
    margin: 0 !important;
    padding: 0 !important;
    width: 14px !important;
    height: 14px !important;
    font-size: 14px !important;
    line-height: 14px !important;
    float: none !important;
    position: static !important;
  }
}

/* ===== Modal stacking (above fixed header ~1040) ===== */
html.ct-app body.modal-open .modal-backdrop {
  z-index: 2050 !important;
}

/* Every Bootstrap modal sits above the dimmer */
html.ct-app .modal {
  z-index: 2100 !important;
}

html.ct-app #phonebook_modal.modal {
  z-index: 2200 !important;
}

/* Nested user-picker must sit above advanced search / msg box */
html.ct-app #ewModalLookupDialog.modal {
  z-index: 2300 !important;
}

html.ct-app body.modal-open .modal-backdrop.ct-lookup-backdrop {
  z-index: 2250 !important;
}

/* ===== Shared Quiet Harbor chrome for system modals ===== */
html.ct-app #ewMsgBox .modal-dialog,
html.ct-app #ewPrompt .modal-dialog,
html.ct-app #ewAddOptDialog .modal-dialog,
html.ct-app #ewEmailDialog .modal-dialog,
html.ct-app #ewTimer .modal-dialog {
  width: min(520px, 94vw) !important;
  margin: 56px auto !important;
}

html.ct-app #ewMsgBox .modal-content,
html.ct-app #ewPrompt .modal-content,
html.ct-app #ewAddOptDialog .modal-content,
html.ct-app #ewEmailDialog .modal-content,
html.ct-app #ewTimer .modal-content {
  border: 0 !important;
  border-radius: 16px !important;
  overflow: visible !important;
  box-shadow: 0 24px 64px rgba(19, 32, 51, 0.24) !important;
  background: #FFFFFF !important;
}

html.ct-app #ewMsgBox .modal-header,
html.ct-app #ewPrompt .modal-header,
html.ct-app #ewAddOptDialog .modal-header,
html.ct-app #ewEmailDialog .modal-header,
html.ct-app #ewTimer .modal-header {
  display: flex !important;
  flex-direction: row !important;
  align-items: center !important;
  justify-content: space-between !important;
  direction: rtl !important;
  gap: 12px;
  margin: 0 !important;
  padding: 14px 18px !important;
  border: 0 !important;
  border-radius: 16px 16px 0 0 !important;
  background: var(--ct-header) !important;
  background-image: linear-gradient(180deg, #18263a 0%, var(--ct-header) 100%) !important;
}

html.ct-app #ewMsgBox .modal-title,
html.ct-app #ewPrompt .modal-title,
html.ct-app #ewAddOptDialog .modal-title,
html.ct-app #ewEmailDialog .modal-title,
html.ct-app #ewTimer .modal-title {
  order: 1;
  margin: 0 !important;
  margin-left: auto !important;
  font-size: 15px !important;
  font-weight: 700 !important;
  color: var(--ct-header-fg) !important;
  text-align: right !important;
  line-height: 1.3 !important;
}

html.ct-app #ewMsgBox .modal-header .close,
html.ct-app #ewMsgBox .ct-modal-close,
html.ct-app #ewPrompt .modal-header .close,
html.ct-app #ewPrompt .ct-modal-close,
html.ct-app #ewAddOptDialog .modal-header .close,
html.ct-app #ewAddOptDialog .ct-modal-close,
html.ct-app #ewEmailDialog .modal-header .close,
html.ct-app #ewEmailDialog .ct-modal-close,
html.ct-app #ewTimer .modal-header .close,
html.ct-app #ewTimer .ct-modal-close {
  order: 2;
  float: none !important;
  margin: 0 !important;
  padding: 0 !important;
  width: 32px;
  height: 32px;
  border: 1px solid rgba(255, 255, 255, 0.14);
  border-radius: 10px;
  background: rgba(255, 255, 255, 0.06);
  color: var(--ct-header-fg) !important;
  opacity: 1 !important;
  font-size: 18px;
  line-height: 30px;
  text-shadow: none;
  cursor: pointer;
  flex-shrink: 0;
}

html.ct-app #ewMsgBox .modal-body,
html.ct-app #ewPrompt .modal-body,
html.ct-app #ewAddOptDialog .modal-body,
html.ct-app #ewEmailDialog .modal-body,
html.ct-app #ewTimer .modal-body {
  padding: 18px 20px !important;
  background: #F7FAFC !important;
  color: var(--ct-fg) !important;
  font-size: 14px !important;
  line-height: 1.6 !important;
}

html.ct-app #ewMsgBox .modal-footer,
html.ct-app #ewPrompt .modal-footer,
html.ct-app #ewAddOptDialog .modal-footer,
html.ct-app #ewEmailDialog .modal-footer,
html.ct-app #ewTimer .modal-footer {
  margin: 0 !important;
  padding: 12px 18px !important;
  border: 0 !important;
  border-top: 1px solid var(--ct-border) !important;
  border-radius: 0 0 16px 16px !important;
  background: #FFFFFF !important;
  display: flex !important;
  flex-direction: row-reverse !important;
  gap: 8px;
  justify-content: flex-start;
  text-align: left !important;
}

html.ct-app #ewMsgBox .modal-footer .btn,
html.ct-app #ewPrompt .modal-footer .btn,
html.ct-app #ewAddOptDialog .modal-footer .btn,
html.ct-app #ewEmailDialog .modal-footer .btn,
html.ct-app #ewTimer .modal-footer .btn {
  border-radius: 10px !important;
  font-weight: 600 !important;
  font-size: 13.5px !important;
  padding: 9px 16px !important;
  min-height: 40px;
}

html.ct-app #ewMsgBox .modal-footer .btn-primary,
html.ct-app #ewPrompt .modal-footer .btn-primary,
html.ct-app #ewAddOptDialog .modal-footer .btn-primary,
html.ct-app #ewEmailDialog .modal-footer .btn-primary,
html.ct-app #ewTimer .modal-footer .btn-primary {
  background: var(--ct-accent) !important;
  border-color: var(--ct-accent) !important;
  box-shadow: 0 8px 18px rgba(37, 99, 235, 0.28) !important;
}

html.ct-app #ewMsgBox .modal-footer .btn-default,
html.ct-app #ewPrompt .modal-footer .btn-default,
html.ct-app #ewAddOptDialog .modal-footer .btn-default,
html.ct-app #ewEmailDialog .modal-footer .btn-default,
html.ct-app #ewTimer .modal-footer .btn-default {
  background: #F8FAFC !important;
  border: 1px solid var(--ct-border) !important;
  color: var(--ct-fg) !important;
}

/* Change-owner form inside #ewMsgBox */
html.ct-app #ewMsgBox.ct-modal--owner .modal-footer {
  display: none !important;
}

html.ct-app #ewMsgBox .ct-owner-form {
  margin: 0;
}

html.ct-app #ewMsgBox .ct-owner-form__hint {
  margin: 0 0 16px !important;
  padding: 12px 14px !important;
  background: #FFFFFF !important;
  border: 1px solid var(--ct-border) !important;
  border-radius: 12px !important;
  color: #334155 !important;
  font-size: 13.5px !important;
  line-height: 1.65 !important;
}

html.ct-app #ewMsgBox .ct-owner-form__row,
html.ct-app #ewMsgBox #r_user_id.form-group {
  display: flex !important;
  flex-wrap: wrap !important;
  align-items: center !important;
  gap: 10px !important;
  margin: 0 !important;
  float: none !important;
}

html.ct-app #ewMsgBox .ct-owner-form__row > label,
html.ct-app #ewMsgBox #r_user_id > label {
  flex: 0 0 auto !important;
  width: auto !important;
  max-width: none !important;
  margin: 0 !important;
  padding: 0 !important;
  float: none !important;
  text-align: right !important;
  font-size: 13px !important;
  font-weight: 600 !important;
  color: #334155 !important;
}

html.ct-app #ewMsgBox #r_user_id > div[class*="col-"],
html.ct-app #ewMsgBox .ct-owner-form__field {
  flex: 1 1 180px !important;
  float: none !important;
  width: auto !important;
  max-width: 100% !important;
  min-width: 0 !important;
  padding: 0 !important;
  margin: 0 !important;
}

html.ct-app #ewMsgBox #r_user_id .col-sm-3:last-child {
  flex: 0 0 auto !important;
  width: auto !important;
  padding: 0 !important;
}

html.ct-app #ewMsgBox #as_x_user_id,
html.ct-app #ewMsgBox .twitter-typeahead {
  display: block !important;
  width: 100% !important;
  max-width: 100% !important;
}

html.ct-app #ewMsgBox input.form-control,
html.ct-app #ewMsgBox input.tt-input,
html.ct-app #ewMsgBox input[type="text"] {
  width: 100% !important;
  max-width: 100% !important;
  min-width: 0 !important;
  height: 40px !important;
  border-radius: 10px !important;
  border: 1px solid var(--ct-border) !important;
  background: #FFFFFF !important;
  box-shadow: none !important;
  padding: 8px 12px !important;
  font-size: 13.5px !important;
  box-sizing: border-box !important;
}

html.ct-app #ewMsgBox #btnsubmit,
html.ct-app #ewMsgBox .ct-owner-form__submit {
  height: 40px !important;
  min-width: 96px;
  border-radius: 10px !important;
  background: var(--ct-accent) !important;
  border-color: var(--ct-accent) !important;
  box-shadow: 0 8px 18px rgba(37, 99, 235, 0.28) !important;
  font-weight: 600 !important;
  padding: 0 18px !important;
}

/* ===== Phonebook modal (Quiet Harbor) ===== */

html.ct-app #phonebook_modal .modal-dialog {
  width: min(720px, 94vw) !important;
  margin: 48px auto !important;
}

html.ct-app #phonebook_modal .modal-content {
  border: 0 !important;
  border-radius: 16px !important;
  overflow: hidden;
  box-shadow: 0 24px 64px rgba(19, 32, 51, 0.22) !important;
  background: #FFFFFF !important;
}

html.ct-app #phonebook_modal .modal-header {
  display: flex !important;
  flex-direction: row !important;
  align-items: center !important;
  justify-content: space-between !important;
  direction: rtl !important;
  gap: 12px;
  margin: 0 !important;
  padding: 16px 20px !important;
  border: 0 !important;
  background: var(--ct-header) !important;
  background-image: linear-gradient(180deg, #18263a 0%, var(--ct-header) 100%) !important;
}

html.ct-app #phonebook_modal .modal-title {
  order: 1;
  margin: 0 !important;
  margin-left: auto !important;
  font-size: 15.5px !important;
  font-weight: 700 !important;
  letter-spacing: -0.02em;
  color: var(--ct-header-fg) !important;
  line-height: 1.3 !important;
  text-align: right !important;
}

html.ct-app #phonebook_modal .ct-modal-close {
  order: 2;
  float: none !important;
  margin: 0 !important;
  padding: 0 !important;
  width: 32px;
  height: 32px;
  border: 1px solid rgba(255, 255, 255, 0.14);
  border-radius: 10px;
  background: rgba(255, 255, 255, 0.06);
  color: var(--ct-header-fg) !important;
  opacity: 1 !important;
  font-size: 18px;
  line-height: 30px;
  text-shadow: none;
  cursor: pointer;
  flex-shrink: 0;
}

html.ct-app #phonebook_modal .ct-modal-close:hover {
  background: rgba(255, 255, 255, 0.12);
  color: #fff !important;
}

html.ct-app #phonebook_modal .modal-body {
  padding: 16px 18px 8px !important;
  background: #F7FAFC !important;
  max-height: min(68vh, 560px);
  overflow: auto;
}

html.ct-app #phonebook_modal .modal-footer {
  margin: 0 !important;
  padding: 14px 18px !important;
  border: 0 !important;
  border-top: 1px solid var(--ct-border) !important;
  background: #FFFFFF !important;
  text-align: left !important;
}

html.ct-app #phonebook_modal .modal-footer .btn {
  border-radius: 10px !important;
  font-weight: 600 !important;
  font-size: 13.5px !important;
  padding: 9px 16px !important;
  min-height: 40px;
  background: #F8FAFC !important;
  border: 1px solid var(--ct-border) !important;
  color: var(--ct-fg) !important;
  box-shadow: none !important;
}

html.ct-app #phonebook_modal .modal-footer .btn:hover {
  background: #EEF2F6 !important;
}

html.ct-app #phonebook_modal .ct-phonebook-loading,
html.ct-app #phonebook_modal .ct-phonebook-empty {
  margin: 24px 0;
  text-align: center;
  color: var(--ct-muted);
  font-size: 13.5px;
}

html.ct-app #phonebook_modal .ct-phonebook-panel {
  background: #FFFFFF;
  border: 1px solid var(--ct-border);
  border-radius: 12px;
  padding: 12px;
  box-shadow: var(--ct-shadow);
}

html.ct-app #phonebook_modal .dataTables_filter {
  width: 100% !important;
  float: none !important;
  text-align: right !important;
  margin: 0 0 12px !important;
}

html.ct-app #phonebook_modal .dataTables_filter label {
  display: flex !important;
  flex-direction: column;
  align-items: stretch;
  gap: 8px;
  width: 100% !important;
  margin: 0 !important;
  font-size: 12.5px !important;
  font-weight: 600 !important;
  color: #475569 !important;
}

html.ct-app #phonebook_modal .dataTables_filter input[type="search"] {
  width: 100% !important;
  height: 42px !important;
  margin: 0 !important;
  padding: 0 14px !important;
  border-radius: 999px !important;
  border: 1px solid var(--ct-border) !important;
  background: #FAFBFC !important;
  box-shadow: none !important;
  text-align: right !important;
  font-size: 13.5px !important;
  color: var(--ct-fg) !important;
}

html.ct-app #phonebook_modal .dataTables_filter input[type="search"]:focus {
  background: #fff !important;
  border-color: var(--ct-accent) !important;
  box-shadow: 0 0 0 3px var(--ct-accent-soft) !important;
  outline: 0 !important;
}

html.ct-app #phonebook_modal table.ewDbTable,
html.ct-app #phonebook_modal table.dataTable {
  width: 100% !important;
  margin: 0 !important;
  border: 0 !important;
  background: transparent !important;
}

html.ct-app #phonebook_modal table.dataTable thead th {
  border: 0 !important;
  border-bottom: 1px solid var(--ct-border) !important;
  background: transparent !important;
  color: var(--ct-muted) !important;
  font-size: 11.5px !important;
  font-weight: 700 !important;
  padding: 10px 8px !important;
  text-align: right !important;
}

html.ct-app #phonebook_modal table.dataTable tbody td {
  border: 0 !important;
  border-bottom: 1px solid #EEF2F6 !important;
  padding: 11px 8px !important;
  font-size: 13px !important;
  color: var(--ct-fg) !important;
  vertical-align: middle !important;
  text-align: right !important;
}

html.ct-app #phonebook_modal table.dataTable tbody tr:hover td {
  background: #F8FAFC !important;
}

html.ct-app #phonebook_modal .dataTables_paginate {
  float: none !important;
  text-align: center !important;
  padding: 12px 0 4px !important;
}

html.ct-app #phonebook_modal .dataTables_paginate .paginate_button {
  border: 0 !important;
  border-radius: 8px !important;
  background: transparent !important;
  color: var(--ct-muted) !important;
  padding: 6px 10px !important;
  margin: 0 2px !important;
  box-shadow: none !important;
}

html.ct-app #phonebook_modal .dataTables_paginate .paginate_button.current,
html.ct-app #phonebook_modal .dataTables_paginate .paginate_button.current:hover {
  background: var(--ct-accent) !important;
  color: #fff !important;
}

html.ct-app #phonebook_modal .dataTables_paginate .paginate_button:hover {
  background: var(--ct-accent-soft) !important;
  color: var(--ct-accent) !important;
}

@media (max-width: 640px) {
  html.ct-app #phonebook_modal .modal-dialog {
    width: calc(100vw - 16px) !important;
    margin: 12px auto !important;
  }

  html.ct-app #phonebook_modal .modal-body {
    max-height: 72vh;
    padding: 12px !important;
  }
}

/* ===== Advanced search modal (Quiet Harbor) ===== */
html.ct-app #ewModalDialog .modal-dialog {
  width: min(760px, 94vw) !important;
  margin: 48px auto !important;
}

html.ct-app #ewModalDialog .modal-content {
  border: 0 !important;
  border-radius: 16px !important;
  overflow: visible !important;
  box-shadow: 0 24px 64px rgba(19, 32, 51, 0.22) !important;
  background: #FFFFFF !important;
}

html.ct-app #ewModalDialog .modal-header {
  display: flex !important;
  flex-direction: row !important;
  align-items: center !important;
  justify-content: space-between !important;
  direction: rtl !important;
  gap: 12px;
  margin: 0 !important;
  padding: 16px 20px !important;
  border: 0 !important;
  border-radius: 16px 16px 0 0 !important;
  background: var(--ct-header) !important;
  background-image: linear-gradient(180deg, #18263a 0%, var(--ct-header) 100%) !important;
}

html.ct-app #ewModalDialog .modal-title {
  order: 1;
  margin: 0 !important;
  margin-left: auto !important;
  font-size: 15.5px !important;
  font-weight: 700 !important;
  letter-spacing: -0.02em;
  color: var(--ct-header-fg) !important;
  line-height: 1.3 !important;
  text-align: right !important;
}

html.ct-app #ewModalDialog .modal-header .close,
html.ct-app #ewModalDialog .ct-modal-close {
  order: 2;
  float: none !important;
  margin: 0 !important;
  padding: 0 !important;
  width: 32px;
  height: 32px;
  border: 1px solid rgba(255, 255, 255, 0.14);
  border-radius: 10px;
  background: rgba(255, 255, 255, 0.06);
  color: var(--ct-header-fg) !important;
  opacity: 1 !important;
  font-size: 18px;
  line-height: 30px;
  text-shadow: none;
  cursor: pointer;
  flex-shrink: 0;
}

html.ct-app #ewModalDialog .modal-header .close:hover,
html.ct-app #ewModalDialog .ct-modal-close:hover {
  background: rgba(255, 255, 255, 0.12);
  color: #fff !important;
}

html.ct-app #ewModalDialog .modal-body {
  padding: 18px 20px 8px !important;
  background: #F7FAFC !important;
  max-height: min(70vh, 640px);
  overflow-x: hidden;
  overflow-y: auto;
}

html.ct-app #ewModalDialog .modal-footer {
  margin: 0 !important;
  padding: 14px 20px !important;
  border: 0 !important;
  border-top: 1px solid var(--ct-border) !important;
  border-radius: 0 0 16px 16px !important;
  background: #FFFFFF !important;
  text-align: left !important;
  display: flex !important;
  flex-direction: row-reverse !important;
  gap: 8px;
  justify-content: flex-start;
}

html.ct-app #ewModalDialog .modal-footer .btn {
  border-radius: 10px !important;
  font-weight: 600 !important;
  font-size: 13.5px !important;
  padding: 9px 16px !important;
  min-height: 40px;
  box-shadow: none !important;
  border-width: 1px !important;
}

html.ct-app #ewModalDialog .modal-footer .btn-primary {
  background: var(--ct-accent) !important;
  border-color: var(--ct-accent) !important;
  color: #fff !important;
  box-shadow: 0 6px 14px rgba(37, 99, 235, 0.25) !important;
}

html.ct-app #ewModalDialog .modal-footer .btn-primary:hover {
  background: var(--ct-accent-2) !important;
  border-color: var(--ct-accent-2) !important;
}

html.ct-app #ewModalDialog .modal-footer .btn-default {
  background: #F8FAFC !important;
  border-color: var(--ct-border) !important;
  color: var(--ct-fg) !important;
}

html.ct-app #ewModalDialog .modal-footer .btn-default:hover {
  background: #EEF2F6 !important;
}

/* Search form inside modal */
html.ct-app #ewModalDialog #fticketsearch,
html.ct-app #ewModalDialog .ewSearchForm {
  margin: 0 !important;
}

html.ct-app #ewModalDialog .ewMultiPage,
html.ct-app #ewModalDialog .tabbable {
  background: transparent !important;
}

html.ct-app #ewModalDialog ul.nav-tabs,
html.ct-app #ewModalDialog #ticket_search > ul.nav {
  display: flex !important;
  flex-wrap: wrap !important;
  gap: 4px !important;
  margin: 0 0 16px !important;
  padding: 4px !important;
  border: 0 !important;
  border-radius: 12px !important;
  background: #EAF1F8 !important;
  float: none !important;
}

html.ct-app #ewModalDialog ul.nav-tabs > li,
html.ct-app #ewModalDialog #ticket_search > ul.nav > li {
  float: none !important;
  margin: 0 !important;
}

html.ct-app #ewModalDialog ul.nav-tabs > li > a,
html.ct-app #ewModalDialog #ticket_search > ul.nav > li > a {
  margin: 0 !important;
  padding: 8px 12px !important;
  border: 0 !important;
  border-radius: 9px !important;
  background: transparent !important;
  color: var(--ct-muted) !important;
  font-size: 13px !important;
  font-weight: 600 !important;
  line-height: 1.2 !important;
}

html.ct-app #ewModalDialog ul.nav-tabs > li > a:hover,
html.ct-app #ewModalDialog #ticket_search > ul.nav > li > a:hover {
  background: rgba(255, 255, 255, 0.55) !important;
  color: var(--ct-fg) !important;
}

html.ct-app #ewModalDialog ul.nav-tabs > li.active > a,
html.ct-app #ewModalDialog ul.nav-tabs > li.active > a:hover,
html.ct-app #ewModalDialog ul.nav-tabs > li.active > a:focus,
html.ct-app #ewModalDialog #ticket_search > ul.nav > li.active > a,
html.ct-app #ewModalDialog #ticket_search > ul.nav > li.active > a:hover,
html.ct-app #ewModalDialog #ticket_search > ul.nav > li.active > a:focus {
  background: #FFFFFF !important;
  color: var(--ct-accent) !important;
  box-shadow: 0 1px 2px rgba(19, 32, 51, 0.06), 0 4px 12px rgba(19, 32, 51, 0.04) !important;
}

html.ct-app #ewModalDialog .tab-content {
  padding: 0 !important;
  background: transparent !important;
  border: 0 !important;
}

html.ct-app #ewModalDialog .tab-pane > div {
  background: #FFFFFF !important;
  border: 1px solid var(--ct-border) !important;
  border-radius: 12px !important;
  padding: 14px 14px 6px !important;
  box-shadow: var(--ct-shadow);
  overflow-x: hidden;
  max-width: 100%;
  box-sizing: border-box;
}

html.ct-app #ewModalDialog .form-group {
  display: flex !important;
  align-items: center !important;
  flex-wrap: wrap !important;
  gap: 8px 10px !important;
  margin: 0 0 12px !important;
  padding: 0 !important;
  float: none !important;
  max-width: 100% !important;
  min-width: 0 !important;
  box-sizing: border-box;
}

html.ct-app #ewModalDialog .form-group:last-child {
  margin-bottom: 6px !important;
}

html.ct-app #ewModalDialog .form-group > label,
html.ct-app #ewModalDialog .form-group > .control-label {
  flex: 0 0 148px !important;
  width: 148px !important;
  max-width: 148px !important;
  margin: 0 !important;
  padding: 0 !important;
  float: none !important;
  text-align: right !important;
  font-size: 12.5px !important;
  font-weight: 600 !important;
  color: #334155 !important;
  line-height: 1.35 !important;
}

html.ct-app #ewModalDialog .form-group > label span,
html.ct-app #ewModalDialog .form-group > label font,
html.ct-app #ewModalDialog .form-group > label [style*="color"] {
  color: #334155 !important;
}

html.ct-app #ewModalDialog .form-group > div[class*="col-"],
html.ct-app #ewModalDialog .form-group > .ewSearchField,
html.ct-app #ewModalDialog .form-group > div:not([class*="col-"]):last-child {
  flex: 1 1 0 !important;
  width: auto !important;
  min-width: 0 !important;
  max-width: 100% !important;
  float: none !important;
  margin: 0 !important;
  padding: 0 !important;
  box-sizing: border-box;
}

html.ct-app #ewModalDialog .form-group > div > div {
  display: flex !important;
  align-items: center !important;
  flex-wrap: nowrap !important;
  gap: 8px !important;
  width: 100% !important;
  max-width: 100% !important;
  min-width: 0 !important;
  box-sizing: border-box;
}

html.ct-app #ewModalDialog .ewSearchOperator {
  flex: 0 0 76px !important;
  width: 76px !important;
  max-width: 76px !important;
  display: inline-flex !important;
  margin: 0 !important;
}

html.ct-app #ewModalDialog .ewSearchOperator .form-control,
html.ct-app #ewModalDialog .ewSearchOperator select {
  width: 100% !important;
  min-width: 0 !important;
  height: 38px !important;
  padding: 6px 8px !important;
  font-size: 12px !important;
  color: var(--ct-muted) !important;
}

html.ct-app #ewModalDialog .form-control-static.ewSearchOperator {
  display: none !important;
}

html.ct-app #ewModalDialog #el_ticket_ticket_id,
html.ct-app #ewModalDialog [id^="el_ticket_"],
html.ct-app #ewModalDialog [id^="as_x_"],
html.ct-app #ewModalDialog [id^="as_y_"] {
  flex: 1 1 0 !important;
  min-width: 0 !important;
  max-width: 100% !important;
  box-sizing: border-box;
}

/* BETWEEN second value — keep PHP/JS visibility; never force show */
html.ct-app #ewModalDialog [id^="e2_ticket_"],
html.ct-app #ewModalDialog [class*="btw1_"] {
  flex: 1 1 0 !important;
  min-width: 0 !important;
  max-width: 100% !important;
  box-sizing: border-box;
}

html.ct-app #ewModalDialog .twitter-typeahead {
  display: block !important;
  width: 100% !important;
  max-width: 100% !important;
  min-width: 0 !important;
}

html.ct-app #ewModalDialog input.form-control,
html.ct-app #ewModalDialog select.form-control,
html.ct-app #ewModalDialog textarea.form-control,
html.ct-app #ewModalDialog .ewLookupText,
html.ct-app #ewModalDialog input[type="text"],
html.ct-app #ewModalDialog input[type="search"],
html.ct-app #ewModalDialog select {
  width: 100% !important;
  max-width: 100% !important;
  min-width: 0 !important;
  box-sizing: border-box !important;
  height: 38px !important;
  border-radius: 10px !important;
  border: 1px solid var(--ct-border) !important;
  background: #FAFBFC !important;
  box-shadow: none !important;
  color: var(--ct-fg) !important;
  font-size: 13.5px !important;
  padding: 8px 12px !important;
  transition: border-color var(--ct-ease), box-shadow var(--ct-ease), background var(--ct-ease) !important;
}

html.ct-app #ewModalDialog input.form-control:hover,
html.ct-app #ewModalDialog select.form-control:hover,
html.ct-app #ewModalDialog .ewLookupText:hover,
html.ct-app #ewModalDialog input[type="text"]:hover {
  background: #FFFFFF !important;
  border-color: #C5D0DC !important;
}

html.ct-app #ewModalDialog input.form-control:focus,
html.ct-app #ewModalDialog select.form-control:focus,
html.ct-app #ewModalDialog textarea.form-control:focus,
html.ct-app #ewModalDialog input[type="text"]:focus {
  background: #FFFFFF !important;
  border-color: var(--ct-accent) !important;
  box-shadow: 0 0 0 3px var(--ct-accent-soft) !important;
  outline: 0 !important;
}

html.ct-app #ewModalDialog .ewLookupText {
  display: flex !important;
  align-items: center !important;
  cursor: pointer;
  color: var(--ct-muted) !important;
  flex: 1 1 auto !important;
  width: 100% !important;
  border-start-end-radius: 0 !important;
  border-end-end-radius: 0 !important;
  border-inline-end-width: 0 !important;
}

/* Modal-lookup control: text + search button as one unit */
html.ct-app #ewModalDialog [id^="el_ticket_"]:has(.ewLookupBtn),
html.ct-app #ewModalDialog [id^="el_"]:has(.ewLookupBtn) {
  display: flex !important;
  align-items: stretch !important;
  flex-wrap: nowrap !important;
  gap: 0 !important;
  min-width: 0 !important;
}

html.ct-app #ewModalDialog .ewLookupList {
  display: block !important;
  flex: 1 1 0 !important;
  min-width: 0 !important;
  max-width: none !important;
  width: auto !important;
}

html.ct-app #ewModalDialog .ewLookupBtn,
html.ct-app #ewModalDialog button.ewLookupBtn.btn.btn-default.btn-sm {
  flex: 0 0 40px !important;
  width: 40px !important;
  min-width: 40px !important;
  height: 38px !important;
  margin: 0 !important;
  margin-right: 0 !important;
  margin-left: 0 !important;
  padding: 0 !important;
  border-radius: 0 !important;
  border-start-end-radius: 10px !important;
  border-end-end-radius: 10px !important;
  border: 1px solid var(--ct-border) !important;
  background: #F1F5F9 !important;
  box-shadow: none !important;
  color: var(--ct-muted) !important;
  line-height: 36px !important;
}

html.ct-app #ewModalDialog .ewLookupBtn:hover,
html.ct-app #ewModalDialog button.ewLookupBtn.btn.btn-default.btn-sm:hover {
  background: var(--ct-accent-soft) !important;
  color: var(--ct-accent) !important;
  border-color: #C5D0DC !important;
}

/* ===== Modal Lookup (user picker) — Quiet Harbor ===== */
html.ct-app #ewModalLookupDialog .modal-dialog {
  width: min(560px, 94vw) !important;
  margin: 56px auto !important;
}

html.ct-app #ewModalLookupDialog .modal-content {
  border: 0 !important;
  border-radius: 16px !important;
  overflow: hidden;
  box-shadow: 0 24px 64px rgba(19, 32, 51, 0.28) !important;
  background: #FFFFFF !important;
}

html.ct-app #ewModalLookupDialog .modal-header {
  display: flex !important;
  flex-direction: row !important;
  align-items: center !important;
  justify-content: space-between !important;
  direction: rtl !important;
  gap: 12px;
  margin: 0 !important;
  padding: 14px 18px !important;
  border: 0 !important;
  background: var(--ct-header) !important;
  background-image: linear-gradient(180deg, #18263a 0%, var(--ct-header) 100%) !important;
}

html.ct-app #ewModalLookupDialog .modal-title {
  order: 1;
  margin: 0 !important;
  margin-left: auto !important;
  font-size: 15px !important;
  font-weight: 700 !important;
  color: var(--ct-header-fg) !important;
  text-align: right !important;
}

html.ct-app #ewModalLookupDialog .modal-header .close,
html.ct-app #ewModalLookupDialog .ct-modal-close {
  order: 2;
  float: none !important;
  margin: 0 !important;
  padding: 0 !important;
  width: 32px;
  height: 32px;
  border: 1px solid rgba(255, 255, 255, 0.14);
  border-radius: 10px;
  background: rgba(255, 255, 255, 0.06);
  color: var(--ct-header-fg) !important;
  opacity: 1 !important;
  font-size: 18px;
  line-height: 30px;
  text-shadow: none;
  cursor: pointer;
  flex-shrink: 0;
}

html.ct-app #ewModalLookupDialog .modal-header .close:hover,
html.ct-app #ewModalLookupDialog .ct-modal-close:hover {
  background: rgba(255, 255, 255, 0.12);
  color: #fff !important;
}

html.ct-app #ewModalLookupDialog .modal-body {
  padding: 14px 16px !important;
  background: #F7FAFC !important;
  max-height: min(60vh, 480px);
  overflow: auto;
}

html.ct-app #ewModalLookupDialog .modal-body > input.form-control[name="sv"] {
  margin-bottom: 12px !important;
  height: 40px !important;
  border-radius: 10px !important;
  border: 1px solid var(--ct-border) !important;
  background: #FFFFFF !important;
  box-shadow: none !important;
}

html.ct-app #ewModalLookupDialog .ewjtable-main,
html.ct-app #ewModalLookupDialog .jtable-main-container {
  background: transparent !important;
}

html.ct-app #ewModalLookupDialog table.ewjtable,
html.ct-app #ewModalLookupDialog .jtable {
  border: 0 !important;
  background: transparent !important;
}

html.ct-app #ewModalLookupDialog table.ewjtable > tbody > tr > td,
html.ct-app #ewModalLookupDialog .jtable tbody > tr > td {
  background: #FFFFFF !important;
  border: 1px solid var(--ct-border) !important;
  border-radius: 12px !important;
  padding: 12px !important;
  text-align: center !important;
  vertical-align: middle !important;
  box-shadow: var(--ct-shadow);
}

html.ct-app #ewModalLookupDialog tr.ewjtable-row-selected td,
html.ct-app #ewModalLookupDialog .jtable-row-selected > td {
  background: var(--ct-accent-soft) !important;
  border-color: #BFDBFE !important;
}

html.ct-app #ewModalLookupDialog .modal-footer {
  margin: 0 !important;
  padding: 12px 16px !important;
  border: 0 !important;
  border-top: 1px solid var(--ct-border) !important;
  background: #FFFFFF !important;
  display: flex !important;
  flex-direction: row-reverse !important;
  gap: 8px;
  justify-content: flex-start;
  text-align: left !important;
}

html.ct-app #ewModalLookupDialog .modal-footer .btn {
  border-radius: 10px !important;
  font-weight: 600 !important;
  font-size: 13.5px !important;
  padding: 9px 16px !important;
  min-height: 40px;
}

html.ct-app #ewModalLookupDialog .modal-footer .btn-primary {
  background: var(--ct-accent) !important;
  border-color: var(--ct-accent) !important;
  box-shadow: 0 8px 18px rgba(37, 99, 235, 0.28) !important;
}

html.ct-app #ewModalLookupDialog .modal-footer .btn-default {
  background: #F8FAFC !important;
  border: 1px solid var(--ct-border) !important;
  color: var(--ct-fg) !important;
}

@media (max-width: 640px) {
  html.ct-app #ewModalDialog .modal-dialog {
    width: calc(100vw - 16px) !important;
    margin: 12px auto !important;
  }

  html.ct-app #ewModalDialog .modal-body {
    max-height: 72vh;
    padding: 14px 12px 6px !important;
  }

  html.ct-app #ewModalDialog .form-group > label,
  html.ct-app #ewModalDialog .form-group > .control-label {
    flex: 1 1 100% !important;
    width: 100% !important;
    max-width: none !important;
  }

  html.ct-app #ewModalDialog ul.nav-tabs,
  html.ct-app #ewModalDialog #ticket_search > ul.nav {
    overflow-x: auto;
    flex-wrap: nowrap !important;
  }
}

/* Typeahead menu portaled out of modal overflow */
html.ct-app .ct-tt-menu-portaled,
body > .tt-menu.ct-tt-menu-portaled,
body > .tt-dropdown-menu.ct-tt-menu-portaled {
  border: 1px solid var(--ct-border, #D7E2EE) !important;
  border-radius: 12px !important;
  box-shadow: 0 16px 40px rgba(19, 32, 51, 0.16) !important;
  background: #FFFFFF !important;
  padding: 6px !important;
  margin: 0 !important;
}

html.ct-app .ct-tt-menu-portaled .tt-suggestion,
body > .tt-menu.ct-tt-menu-portaled .tt-suggestion,
body > .tt-dropdown-menu.ct-tt-menu-portaled .tt-suggestion {
  border-radius: 8px !important;
  padding: 9px 12px !important;
  font-size: 13px !important;
  color: #171717 !important;
  text-align: right;
  direction: rtl;
}

html.ct-app .ct-tt-menu-portaled .tt-suggestion:hover,
html.ct-app .ct-tt-menu-portaled .tt-suggestion.tt-cursor,
body > .tt-menu.ct-tt-menu-portaled .tt-suggestion:hover,
body > .tt-menu.ct-tt-menu-portaled .tt-suggestion.tt-cursor,
body > .tt-dropdown-menu.ct-tt-menu-portaled .tt-suggestion:hover,
body > .tt-dropdown-menu.ct-tt-menu-portaled .tt-suggestion.tt-cursor {
  background: #EFF6FF !important;
  color: #2563EB !important;
}
/* ===== Quiet Harbor toasts (replace simple ewMsgBox alerts) ===== */
html.ct-app .ct-toast-host {
  position: fixed;
  z-index: 10060;
  left: 50%;
  bottom: max(20px, env(safe-area-inset-bottom, 0px));
  transform: translateX(-50%);
  display: flex;
  flex-direction: column-reverse;
  align-items: stretch;
  gap: 10px;
  width: min(420px, calc(100vw - 24px));
  pointer-events: none;
}

html.ct-app .ct-toast {
  pointer-events: auto;
  overflow: hidden;
  border-radius: 14px;
  border: 1px solid var(--ct-border, #D7E2EE);
  background: rgba(255, 255, 255, 0.97);
  box-shadow: 0 16px 40px rgba(19, 32, 51, 0.16);
  backdrop-filter: blur(10px);
  -webkit-backdrop-filter: blur(10px);
  opacity: 0;
  transform: translateY(14px) scale(0.98);
  transition: opacity 0.22s ease, transform 0.22s ease;
  direction: rtl;
  font-family: var(--ct-font, IRANSans, Tahoma, sans-serif);
}

html.ct-app .ct-toast.is-in {
  opacity: 1;
  transform: translateY(0) scale(1);
}

html.ct-app .ct-toast.is-out {
  opacity: 0;
  transform: translateY(10px) scale(0.98);
}

html.ct-app .ct-toast__body {
  display: flex;
  align-items: flex-start;
  gap: 10px;
  padding: 12px 12px 10px;
}

html.ct-app .ct-toast__icon {
  flex: 0 0 10px;
  width: 10px;
  height: 10px;
  margin-top: 6px;
  border-radius: 50%;
  background: #2563EB;
  box-shadow: 0 0 0 4px #EFF6FF;
}

html.ct-app .ct-toast--info .ct-toast__icon {
  background: #0284C7;
  box-shadow: 0 0 0 4px #E0F2FE;
}

html.ct-app .ct-toast--warning .ct-toast__icon {
  background: #D97706;
  box-shadow: 0 0 0 4px #FFFBEB;
}

html.ct-app .ct-toast--danger .ct-toast__icon {
  background: #DC2626;
  box-shadow: 0 0 0 4px #FEF2F2;
}

html.ct-app .ct-toast__msg {
  flex: 1;
  min-width: 0;
  color: #0F172A;
  font-size: 13.5px;
  font-weight: 600;
  line-height: 1.65;
}

html.ct-app .ct-toast__msg p,
html.ct-app .ct-toast__msg .alert,
html.ct-app .ct-toast__msg .text-success,
html.ct-app .ct-toast__msg .text-danger,
html.ct-app .ct-toast__msg .text-warning,
html.ct-app .ct-toast__msg .text-info {
  margin: 0 !important;
  padding: 0 !important;
  border: 0 !important;
  background: transparent !important;
  color: inherit !important;
  font-size: inherit !important;
  font-weight: inherit !important;
  line-height: inherit !important;
  box-shadow: none !important;
}

html.ct-app .ct-toast__close {
  flex: 0 0 28px;
  width: 28px;
  height: 28px;
  margin: -2px 0 0;
  border: 0;
  border-radius: 8px;
  background: transparent;
  color: #94A3B8;
  font-size: 18px;
  line-height: 1;
  cursor: pointer;
  transition: background 0.15s ease, color 0.15s ease;
}

html.ct-app .ct-toast__close:hover {
  background: #F1F5F9;
  color: #0F172A;
}

html.ct-app .ct-toast__bar {
  height: 3px;
  background: #EEF2F7;
  overflow: hidden;
}

html.ct-app .ct-toast__bar > i {
  display: block;
  height: 100%;
  width: 100%;
  background: #2563EB;
  transform-origin: right center;
  animation-name: ct-toast-shrink;
  animation-timing-function: linear;
  animation-fill-mode: forwards;
}

html.ct-app .ct-toast--info .ct-toast__bar > i {
  background: #0284C7;
}

html.ct-app .ct-toast--warning .ct-toast__bar > i {
  background: #D97706;
}

html.ct-app .ct-toast--danger .ct-toast__bar > i {
  background: #DC2626;
}

@keyframes ct-toast-shrink {
  from {
    transform: scaleX(1);
  }
  to {
    transform: scaleX(0);
  }
}

@media (prefers-reduced-motion: reduce) {
  html.ct-app .ct-toast {
    transition: none;
  }

  html.ct-app .ct-toast__bar > i {
    animation: none !important;
    width: 0;
  }
}

/* =========================================================
   Ticket list redesign — Quiet Harbor SaaS polish
   ========================================================= */

html.page-ticketlist .ewContentColumn {
  padding-top: 18px !important;
}

html.page-ticketlist .panel.panel-default.ewGrid.ticket {
  border-radius: 16px !important;
  border: 1px solid var(--ct-border) !important;
  box-shadow: 0 1px 2px rgba(19, 32, 51, 0.04), 0 10px 28px rgba(19, 32, 51, 0.05) !important;
  overflow: hidden;
  background: #fff !important;
}

html.page-ticketlist .ewGrid .ewTable {
  border-collapse: separate !important;
  border-spacing: 0 !important;
  width: 100% !important;
  table-layout: fixed !important;
}

/* Paint full header bar — leftover RTL space left of last column was white */
html.page-ticketlist .ewGrid .ewTable > thead > tr {
  background: #F1F5F9 !important;
  box-shadow: inset 0 0 0 9999px #F1F5F9;
}

html.page-ticketlist .ewGrid .ewTable > thead > tr > th {
  background: #F1F5F9 !important;
  border-bottom: 1px solid #E2E8F0 !important;
  color: #64748B !important;
  font-size: 11px !important;
  font-weight: 600 !important;
  letter-spacing: 0.01em;
  padding-top: 10px !important;
  padding-bottom: 10px !important;
  padding-left: 10px !important;
  padding-right: 10px !important;
  text-transform: none !important;
}

html.page-ticketlist .ewGrid .ewTable > thead > tr > th[data-name="ticket_id"],
html.page-ticketlist .ewGrid .ewTable > tbody > tr > td[data-name="ticket_id"],
html.page-ticketlist table#tbl_ticketlist th[data-name="ticket_id"],
html.page-ticketlist table#tbl_ticketlist td[data-name="ticket_id"] {
  display: none !important;
}

html.page-ticketlist .ewGrid .ewTable > thead > tr > th.ewListOptionHeader,
html.page-ticketlist .ewGrid .ewTable > thead > tr > th[data-name="checkbox"] {
  background: #F1F5F9 !important;
}

html.page-ticketlist .ewGrid .ewTable > tbody > tr {
  position: relative;
  cursor: pointer;
  transition: background 0.15s ease;
}

html.page-ticketlist .ewGrid .ewTable > tbody > tr > td {
  padding-top: 18px !important;
  padding-bottom: 18px !important;
  padding-left: 14px !important;
  padding-right: 14px !important;
  border-bottom: 1px solid #F1F5F9 !important;
  vertical-align: middle !important;
  background: transparent !important;
}

html.page-ticketlist .ewGrid .ewTable > tbody > tr:hover > td {
  background: #F8FBFF !important;
}

html.page-ticketlist .ewGrid .ewTable > tbody > tr:last-child > td {
  border-bottom: 0 !important;
}

html.page-ticketlist .ewGrid .ewTable > tbody > tr[data-ct-status]::after {
  content: "";
  position: absolute;
  top: 10px;
  bottom: 10px;
  right: 0;
  width: 2px;
  border-radius: 2px 0 0 2px;
  background: #94A3B8;
  pointer-events: none;
}

html.page-ticketlist .ewGrid .ewTable > tbody > tr[data-ct-status="1"]::after,
html.page-ticketlist .ewGrid .ewTable > tbody > tr[data-ct-status="2"]::after,
html.page-ticketlist .ewGrid .ewTable > tbody > tr[data-ct-status="3"]::after {
  background: #22C55E;
}

html.page-ticketlist .ewGrid .ewTable > tbody > tr[data-ct-status="4"]::after {
  background: #F59E0B;
}

html.page-ticketlist .ewGrid .ewTable > tbody > tr[data-ct-status="5"]::after {
  background: #3B82F6;
}

html.page-ticketlist .ewGrid .ewTable > tbody > tr[data-ct-status="6"]::after,
html.page-ticketlist .ewGrid .ewTable > tbody > tr[data-ct-status="8"]::after {
  background: #94A3B8;
}

html.page-ticketlist .ewGrid .ewTable > tbody > tr[data-ct-status="7"]::after {
  background: #EF4444;
}

html.page-ticketlist .ct-row-subject {
  display: flex;
  flex-direction: column;
  align-items: flex-start;
  gap: 2px;
  max-width: 100%;
  min-width: 0;
}

html.page-ticketlist .ct-row-id {
  display: inline-flex;
  align-items: baseline;
  gap: 8px;
  font-size: 11px;
  font-weight: 500;
  color: #94A3B8;
  font-variant-numeric: tabular-nums;
  letter-spacing: 0.02em;
}

html.page-ticketlist .ct-row-reg {
  font-size: 11px;
  font-weight: 400;
  color: #CBD5E1;
  letter-spacing: 0;
}

html.page-ticketlist .ct-row-title {
  color: #0F172A !important;
  font-size: 13.5px !important;
  font-weight: 600 !important;
  line-height: 1.35 !important;
  text-decoration: none !important;
  max-width: 100%;
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
  display: block !important;
}

html.page-ticketlist tr.ct-row--attention .ct-row-title {
  font-weight: 700 !important;
  color: #0F172A !important;
}

html.page-ticketlist tr.ct-row--settled .ct-row-title {
  font-weight: 500 !important;
  color: #64748B !important;
}

html.page-ticketlist .ct-row-title:hover {
  color: var(--ct-accent) !important;
}

/* One quiet line, always. Revealing it on hover changed row height and shifted the list. */
html.page-ticketlist .ct-row-snip {
  display: -webkit-box !important;
  margin: 1px 0 0 !important;
  padding: 0 !important;
  font-size: 12px !important;
  line-height: 1.4 !important;
  color: #94A3B8 !important;
  font-weight: 400 !important;
  -webkit-line-clamp: 1;
  -webkit-box-orient: vertical;
  overflow: hidden;
  max-width: 34rem;
}

html.page-ticketlist .ct-row-meta {
  margin-top: 6px !important;
  gap: 4px !important;
}

html.page-ticketlist .ct-row-step {
  font-size: 11px;
  color: var(--ct-faint);
  font-weight: 500;
}

html.page-ticketlist .ct-pill,
html.page-ticketlist .ct-tag {
  display: inline-flex !important;
  align-items: center;
  min-height: 20px;
  padding: 0 8px !important;
  border-radius: 6px !important;
  font-size: 11px !important;
  font-weight: 500 !important;
  line-height: 1 !important;
  border: 0 !important;
  box-shadow: none !important;
  margin: 0 !important;
}

html.page-ticketlist .ct-pill--bp {
  background: #F1F5F9 !important;
  color: #475569 !important;
}

html.page-ticketlist .ct-pill--s1,
html.page-ticketlist .ct-pill--s2,
html.page-ticketlist .ct-pill--s3 {
  background: #F0FDF4 !important;
  color: #166534 !important;
}

html.page-ticketlist .ct-pill--s4 {
  background: #FFF7ED !important;
  color: #C2410C !important;
}

html.page-ticketlist .ct-pill--s5 {
  background: #EFF6FF !important;
  color: #1D4ED8 !important;
}

html.page-ticketlist .ct-pill--s6,
html.page-ticketlist .ct-pill--s8 {
  background: #F8FAFC !important;
  color: #64748B !important;
}

html.page-ticketlist .ct-pill--s7 {
  background: #FEF2F2 !important;
  color: #B91C1C !important;
}

html.page-ticketlist .ct-pill--prio-high,
html.page-ticketlist .ct-pill--critical {
  background: #FEF2F2 !important;
  color: #B91C1C !important;
}

html.page-ticketlist .ct-pill--prio-mid {
  background: #F8FAFC !important;
  color: #475569 !important;
}

html.page-ticketlist .ct-pill--prio-low {
  background: #F8FAFC !important;
  color: #64748B !important;
}

html.page-ticketlist .ct-person {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  max-width: 100%;
}

html.page-ticketlist .ct-person__avatar {
  width: 20px;
  height: 20px;
  border-radius: 50%;
  object-fit: cover;
  border: 1px solid #E2E8F0;
  background: #F8FAFC;
  flex-shrink: 0;
}

html.page-ticketlist .ct-person__name {
  font-size: 12.5px;
  font-weight: 500;
  color: #475569;
  line-height: 1.3;
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
  max-width: 8.5rem;
}

html.page-ticketlist .ct-person--stack {
  align-items: flex-start;
}

html.page-ticketlist .ct-person__meta {
  display: flex;
  flex-direction: column;
  gap: 1px;
  min-width: 0;
}

html.page-ticketlist td[data-name="user_date"] {
  white-space: nowrap;
  vertical-align: middle !important;
}

html.page-ticketlist td[data-name="user_date"] .ct-dt,
html.page-ticketlist td[data-name="last_update"] .ct-dt {
  display: inline-flex;
  flex-direction: row;
  align-items: baseline;
  gap: 6px;
  white-space: nowrap;
}

html.page-ticketlist td[data-name="user_date"] .ct-dt b,
html.page-ticketlist td[data-name="last_update"] .ct-dt b {
  font-size: 12px !important;
  font-weight: 500 !important;
  color: #64748B !important;
}

html.page-ticketlist td[data-name="user_date"] .ct-dt i,
html.page-ticketlist td[data-name="last_update"] .ct-dt i {
  font-size: 11.5px !important;
  font-style: normal !important;
  font-weight: 400 !important;
  color: #94A3B8 !important;
}

html.page-ticketlist .ct-lastchg {
  display: inline-flex;
  flex-direction: column;
  align-items: flex-start;
  gap: 3px;
  max-width: 100%;
}

html.page-ticketlist .ct-lastchg__by {
  font-size: 11px;
  font-weight: 400;
  color: #94A3B8;
  line-height: 1.2;
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
  max-width: 9rem;
}

html.page-ticketlist td[data-name="title"],
html.page-ticketlist th[data-name="title"] {
  width: 52% !important;
  min-width: 0 !important;
  max-width: none !important;
}

html.page-ticketlist td[data-name="status"],
html.page-ticketlist th[data-name="status"] {
  width: 9% !important;
  white-space: nowrap;
  vertical-align: middle !important;
}

html.page-ticketlist td[data-name="priority"],
html.page-ticketlist th[data-name="priority"] {
  width: 7% !important;
  white-space: nowrap;
  vertical-align: middle !important;
}

html.page-ticketlist td[data-name="last_update"],
html.page-ticketlist th[data-name="last_update"] {
  width: 14% !important;
  min-width: 0 !important;
  white-space: nowrap;
  vertical-align: middle !important;
}

html.page-ticketlist td[data-name="user_date"],
html.page-ticketlist th[data-name="user_date"] {
  display: none !important;
  width: 0 !important;
}

html.page-ticketlist td[data-name="assigned_to"],
html.page-ticketlist th[data-name="assigned_to"] {
  width: 14% !important;
  max-width: none !important;
}

html.page-ticketlist th[data-name="checkbox"],
html.page-ticketlist td[data-name="checkbox"],
html.page-ticketlist .ewListOptionHeader.ewTableLastCol,
html.page-ticketlist .ewListOptionBody.ewTableLastCol {
  width: 4% !important;
  min-width: 40px !important;
  max-width: 48px !important;
}

/* Full-bleed header band (covers RTL leftover column space) */
html.page-ticketlist #tbl_ticketlist {
  background-color: #fff !important;
  background-image: linear-gradient(#F1F5F9, #F1F5F9) !important;
  background-size: 100% 40px !important;
  background-repeat: no-repeat !important;
  background-position: top left !important;
}

html.page-ticketlist .ct-row-close {
  display: none;
}

html.page-ticketlist .ewGrid .ewTable > tbody > tr:hover .ct-row-close {
  display: inline-block;
  margin-top: 4px;
  font-size: 11px;
  font-weight: 500;
  color: #94A3B8 !important;
  text-decoration: none !important;
  border-bottom: 1px dashed #CBD5E1;
}

html.page-ticketlist .ct-row-close:hover {
  color: #B91C1C !important;
  border-bottom-color: #FCA5A5;
}

html.page-ticketlist .ct-assign--empty {
  color: #94A3B8;
  font-weight: 400;
}

html.page-ticketlist .ct-assign__name {
  font-weight: 500;
  color: #334155;
  font-size: 12.5px;
}

html.page-ticketlist .ct-assign__dept {
  display: block;
  margin-top: 1px;
  font-size: 11px;
  color: #94A3B8;
}

html.page-ticketlist .ct-assign__btn,
html.page-ticketlist .ct-assign__btn--accent,
html.page-ticketlist a.ct-assign__btn {
  min-height: 28px !important;
  padding: 0 8px !important;
  border-radius: 7px !important;
  font-size: 11.5px !important;
  font-weight: 500 !important;
  background: #F8FAFC !important;
  border: 1px solid #E2E8F0 !important;
  color: #64748B !important;
  box-shadow: none !important;
}

html.page-ticketlist td[data-name="title"] .ct-tag--status {
  background: #DCFCE7 !important;
  color: #15803D !important;
}

html.page-ticketlist td[data-name="title"] .ct-tag--critical {
  background: #FEE2E2 !important;
  color: #B91C1C !important;
}

html.page-ticketlist td[data-name="title"] a.ct-row-title {
  text-decoration: none !important;
}

html.page-ticketlist .ewListOptionBody .btn,
html.page-ticketlist .ewListOptionBody .dropdown-toggle {
  min-width: 32px;
  min-height: 32px;
  border-radius: 8px !important;
  border: 1px solid var(--ct-border) !important;
  background: #fff !important;
  color: var(--ct-muted) !important;
  box-shadow: none !important;
}

html.page-ticketlist .ewListOptionBody .btn:hover,
html.page-ticketlist .ewListOptionBody .dropdown-toggle:hover {
  border-color: #BFDBFE !important;
  color: var(--ct-accent) !important;
  background: #F8FBFF !important;
}

html.page-ticketlist .dropdown-menu {
  border: 1px solid var(--ct-border) !important;
  border-radius: 12px !important;
  box-shadow: 0 8px 24px rgba(19, 32, 51, 0.1) !important;
  padding: 6px !important;
  min-width: 160px;
}

html.page-ticketlist .dropdown-menu > li > a {
  border-radius: 8px !important;
  padding: 8px 10px !important;
  font-size: 13px !important;
  color: var(--ct-fg) !important;
}

html.page-ticketlist .dropdown-menu > li > a:hover {
  background: #F8FBFF !important;
  color: var(--ct-accent) !important;
}

html.page-ticketlist .ewGridLowerPanel {
  background: #F8FAFC !important;
  border-top: 1px solid #E8EEF5 !important;
  padding: 12px 14px !important;
}

html.page-ticketlist .ewPager .pagination > li.active > a,
html.page-ticketlist .ewPager .pagination > li.active > span {
  border-radius: 8px !important;
  background: var(--ct-accent) !important;
  color: #fff !important;
}

@media (max-width: 991px) {
  html.page-ticketlist .ct-head {
    flex-wrap: wrap;
    gap: 10px;
    padding: 12px;
  }

  html.page-ticketlist .ct-head__search {
    order: 3;
    flex: 1 1 100%;
    max-width: none;
  }

  html.page-ticketlist .ct-head__actions {
    margin-inline-start: 0;
  }

  html.page-ticketlist .ct-head__filter span {
    display: none;
  }

  html.page-ticketlist .ct-rail__cta {
    margin-top: 8px;
  }

  html.page-ticketlist .ct-stats {
    grid-template-columns: repeat(2, minmax(0, 1fr));
    overflow-x: visible;
    padding-bottom: 8px;
  }

  html.page-ticketlist .ct-stats__num {
    font-size: 18px;
  }

  html.page-ticketlist .ct-fab {
    display: none !important;
  }

  html.page-ticketlist .ewGrid .ewTable > tbody > tr {
    border: 1px solid #E8EEF5 !important;
    border-radius: 14px !important;
    margin-bottom: 10px !important;
    background: #fff !important;
    box-shadow: 0 1px 2px rgba(19, 32, 51, 0.04);
  }

  html.page-ticketlist .ewGrid .ewTable > tbody > tr[data-ct-status]::after {
    top: 10px;
    bottom: 10px;
    width: 3px;
  }

  html.page-ticketlist .ewGrid .ewTable > tbody > tr > td {
    padding-top: 8px !important;
    padding-bottom: 8px !important;
    border-bottom: 0 !important;
  }

  html.page-ticketlist .ct-row-snip {
    -webkit-line-clamp: 2;
  }

  html.page-ticketlist .ewGrid .ewTable > tbody > tr > td[data-name="status"],
  html.page-ticketlist .ewGrid .ewTable > tbody > tr > td[data-name="priority"] {
    display: inline-flex !important;
    width: auto !important;
    order: 2 !important;
    padding: 4px 4px 0 0 !important;
    position: static !important;
    left: auto !important;
    height: auto !important;
    overflow: visible !important;
  }

  html.page-ticketlist .ewGrid .ewTable > tbody > tr > td[data-name="last_update"] {
    display: inline-flex !important;
    order: 3 !important;
    position: static !important;
    left: auto !important;
    width: auto !important;
    height: auto !important;
    overflow: visible !important;
    padding: 6px 0 0 !important;
    align-items: flex-start;
  }

  html.page-ticketlist .ewGrid .ewTable > tbody > tr > td[data-name="user_date"] {
    display: none !important;
  }

  html.page-ticketlist .ewGrid .ewTable > tbody > tr > td[data-name="assigned_to"] {
    order: 4 !important;
  }
}

@media (min-width: 992px) {
  html.page-ticketlist .ct-fab {
    display: none !important;
  }
}